CLARK service managers meet

CLARK service managers meet
Lexington, KY, United States
CLARK Material Handling Company recently conducted a National Service Manager Training seminar at its manufacturing plant in Lexington, Kentucky.
The meeting covered a variety of topics including maintenance procedures on the CLARK S-series and GTS forklifts, as well as for the new OSQ Task Support Vehicle. Additionally, attendees reviewed the CLARK Quality process and toured the manufacturing facilities.
The meeting closed with a discussion on the benefits and differences associated with internal combustion and electric trucks and the support policies and procedures associated with each.
"These ongoing and continuing CLARK education programs ensure that CLARK dealership personnel are equipped with the knowledge and technical expertise necessary to support CLARK products in the field." says Scott Johnson, vice president of sales and marketing at CLARK Material Handling company.

Raymond recognised for manufacturing leadership
Greene, NY, United States
The Raymond Corporation recently earned a 2019 talent management leadership award from the National Association of Manufacturers' Manufacturing Leadership Council. The talent management leadership award, given to creators of innovative and engaging workforce solutions, was presented to Raymond for its Raymond Virtual Reality Simulator. The high achiever award was presented to a select group of Manufacturing Leadership Council award winners that received the highest scores in the nine project categories.
"As an industry leader aiming to close the skills and labour gap in the manufacturing sector, we're honoured that the Manufacturing Leadership Council recognised the Raymond Virtual Reality Simulator as a dynamic solution to these challenges," says Tony Topencik, senior director of manufacturing operations, Raymond. "Efficiency and productivity remain at the forefront of our intralogistics solutions, ultimately helping our customers with their daily operations. The materials handling industry has experienced exceptional growth in the past few years, so we are always seeking to proactively address any challenges our customers may be facing as a result of that growth."

Crown earned the Outstanding Customer Service award

Crown honoured in Philippines
Manilla, Philippines
Crown Lift Trucks Philippines Corp., part of Crown Equipment Corporation, recently earned the Outstanding Customer Service award for industry-leading customer service standards from Fast Logistics Philippines.
Over the companies' three-year relationship, Fast Logistics has amassed a fleet of more than 100 Crown forklift units, including counterbalance forklifts (SC series), order pickers (MPC series), pallet trucks (PC and WP series) and reach trucks (RR and RD series).
William Chong, chief executive officer for the Fast Logistics Group, presented the award in recognition of the company's cooperation with Crown which has helped Fast Logistics to meet its business goals.
"This Outstanding Customer Service award by Fast Logistics is a significant achievement," says David Sultana, marketing director of Asia Pacific for Crown Equipment. "It demonstrates our commitment to continuing to be the number one forklift brand for customer service in the industry".