You could try contacting Linde product support at the KION group in Summerville SC.
Just don't get your hopes up. Manufacturers protect their dealerships even when the dealership sucks.
You would have better luck going through a customer to get your software needs fulfilled. As a customer, manufacturers are required to provide access to service information and diagnostic gear.
Expect an initial cost of $2000.00 and an annual license fee.
This is ONLY to be used to report flooding, spam, advertising and problematic (harassing, abusive or crude) posts.