Trouble in paradise

Wayne Chornohus -
Safety First
- 17 Mar 2005 ( #200 )
1 min read
A major building products manufacturer reports that 57 per cent of all material damage is caused by forklifts.

The late model, well-maintained forklifts of this large company are operated by experienced, certified operators.

With an increase in the percentage of forklift operators who are trained, the aforementioned situation is occurring more frequently. Why are mature, well-trained people causing so much damage?

Most trainers are already cognisant of the over-used but applicable philosophical phrase, "You can lead a horse to water but you can't make it drink".

It appears even the most thorough training is being disregarded, trivialised and dismissed by individuals who appear to be normal intelligent homo-sapiens who are able, without coaching, to put their pants on in the right direction.

For the solution to this dichotomy we have to examine the four major emotional states of an operator at the time of a damage incident, assuming he/she was well trained:

1. Rushing to finish a task or take a break
2. Frustration with the job or political environment
3. Saturated with self-serving complacency
4. Fatigue

Operators can have any of these states or all of them. In most cases it is a continual combination of the above that results in regular damage and low net productivity.

Changing ingrained negative thought patterns of the average operator can be difficult but is possible over a five-week continual coaching program, coupled with monthly reinforcement.

Who needs this training? Most operators.

Would the training pay for itself? Yes.

How many companies would pay for this sustained training? Very, very few.

Do operators recognise their own shortcomings? Very, very few.

Who will get this training? Very, very few.

And the beat goes on ...

Wayne Chornohus is a forklift consultant with Hunter Industries Ltd. He brings more than 20 years' experience in the forklift and training industries to the Forkliftaction.com community.
Also Read:
Coming soon: MHEDA 50th annual convention
1 minute read
Coming soon: MHEDA 50th annual convention Safety First - 23 Mar 2005 (#201) The Material Handling Equipment Distributors' Association (MHEDA) will hold its 50th annual convention from April 30 to May 4 in Arizona. Held at the JW Marriott Desert Ridge Resort & Spa...
FLTA awards raise industry standards
1 minute read
FLTA awards raise industry standards Safety First - 10 Mar 2005 (#199) Fork Lift Truck Association chairman Richard Baxter said the forklift industry showed a healthy obsession with raising standards at the conclusion of the awards ceremony at Birmingham's Hilton Metropole. Hosted...
For more unique stories and expert insights: read our industry blogs
Blog articles provide perspectives and opinions and therefore may contain inaccurate or incomplete information. Forkliftaction Media accepts no responsibility for errors or omissions. If you feel that significant facts are overlooked, or have a different viewpoint on a topic addressed, we invite you to open a conversation in our Discussion Forums.

Are you recruiting? Find your ideal candidate among a diverse range of materials handling professionals:

Forkliftaction's JOB MARKET

Inside The News
This week we bring news of big industry players expanding their companies with cross-border acquisitions and investments... Continue reading
Oshkosh to acquire Spain’s Ausa Oshkosh, WI, United States

PREMIUM business

BSL New Energy Technology Co., Ltd
BSLBATT - practical expertise and excellent design in the industrial lithium-ion battery market.
Upcoming industry events …
May 30-31, 2024 - Singapore, Singapore
June 11 - 13, 2024 - Rotterdam, Netherlands
October 23-25, 2024 - Ningbo, China
Inside The News
This week we bring news of big industry players expanding their companies with cross-border acquisitions and investments... Continue reading

Are you recruiting? Find your ideal candidate among a diverse range of materials handling professionals:

Forkliftaction's JOB MARKET

Inside The News
This week we bring news of big industry players expanding their companies with cross-border acquisitions and investments... Continue reading
Oshkosh to acquire Spain’s Ausa Oshkosh, WI, United States
Upcoming in the editorial calendar
DIGITISED STOCK CONTROL AND FORKLIFTS
May 2024
PRODUCTION OF MATERIALS HANDLING EQUIPMENT IN NORTH AMERICA
Aug 2024
Upcoming industry events …
May 30-31, 2024 - Singapore, Singapore
June 11 - 13, 2024 - Rotterdam, Netherlands
October 23-25, 2024 - Ningbo, China