Discussion:
It doesn't move and I don't know where to go from here.

My Toyota Pallet jack 8HBW23, was looked at by tech support that said the batteries were bad and that was an issue. Even though it has sat for over a month with the same problem. But OK, I replaced the batteries with brand new batteries the following day. It still doesn't work.

The amber light on the controller flashes every couple seconds like it suppose to. Turning it on, the screen display shows what it should and then it beeps once like it's suppose to. At this point I should be able to hit 1 and then the green button to unlock and it should beep and turn the green LED on, but that step doesn't work. No beep or anything else.

I can see the LED work on the tiller as I go up/down correctly. I don't know where to go from here. It doesn't move, it doesn't honk the horn. It doesn't seem to unlock. I'm at a loss as to what to check now.
  • Posted 14 Oct 2025 07:34
  • By JBDragon
  • joined 23 Aug'18 - 15 messages
  • California, United States
Showing items 1 - 1 of 1 results.
Do any of the lights light up the key pad? 1 or green could be damaged on it, if keypad has to be replaced be careful unplugging the key pad as there is a release tab on the handle card and if broken have to replace that card as well. The ribbon of the keypad has to go into the rectangular opening or the ribbon will be damaged and have to buy a second keypad. A light on the keypad should light up pressing each button. If 1 is broken you can have a technician come out and program up to 10 operators and program them 2-10 and you can start up the truck with any of them as well as a choice if it is the keypad.
Thank you
  • Posted 17 Oct 2025 04:46
  • By Jelena_Karagic
  • joined 7 Feb'25 - 3 messages
  • Illinois, United States

Post your Reply

Forkliftaction accepts no responsibility for forum content and requires forum participants to adhere to our rules of conduct. Click here for more information.

If you are having trouble using the Discussion Forums, please contact us for help.

Taylor TX330S
Morgantown, Pennsylvania, United States
Used - Sale & Hire
USD159,500
Toplift Ferrari TFC36-48
Stoney Creek, Ontario, Canada
Used - Sale
USD1

PREMIUM business

RAEDER-VOGEL
Innovative high-quality wheels and castors for the forklift industry.
Global Industry News
edition #1258 - 27 November 2025
In this week’s Forkliftaction News , we report on Hyster-Yale laying off staff in the US amid what it describes as “challenging market conditions”... Continue reading
Fact of the week
According to studies published in the English Journal of Medicine, the impact of daylight savings is revealed by a 24% increase in heart attacks on the Monday following the spring shift forward. When clocks move back in autumn, heart attacks drop by about 21%, suggesting that loss of sleep is an important driver.