Short of asking the government to solve this problem, within the industry we can point out the bad brands, the bad offenders. These forums get picked up by Google and if I was an owner researching brands of forklifts, I'd avoid certain brands such as...
Raymond: hard to work on, hard to get competitive guys to work on the equipment, expensive parts, proprietary software. Only 23 or so dealers, not much competition. If you own a Raymond you better get along with and absolutely love your local dealer because no one else will work on the thing.
Certain Hyster and Yale forklifts. Certain repairs password protected, expensive service manuals, tools that can't be bought and are protected to the dealers.
Toyota: more open, tools can be bought on the outside, not as many laptop only required repairs.
Nissan K21/K25 engine I think is the only engine that can be accessed via ODBC automotive style tools.
These are a few that come to mind, anyone have other stories?
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