"Key words for success are change management, involvement of top management, and focus on people. Specific to the project, start not with full scope but begin and create momentum, and keep improving.
See this as a journey together with your employees..."
Read the rest of our exclusive in-depth interview with senior vice president market operations at Toyota Material Handling Europe, Ralph Cox, about lean manufacturing and automation.
→ Discover more big insights in the very first of our Big Picture Interviews.