Discussion:
Warranties

I'm interested in knowing what the warranties are for brand new forklifts & what the warranties are for repairs? Any help would be appreciated- Thanks!
  • Posted 9 Feb 2013 11:10
  • By bbforks
  • joined 1 Mar'12 - 1,437 messages
  • Pennsylvania, United States
bbforks (at) Hotmail (dot) com
Customers love technology- until they have to pay to fix it!
Showing items 21 - 31 of 31 results.
For the most of manufactures, different price, different warranty time, the standred is 1 year or 2000 working hours
  • Posted 21 Mar 2013 19:24
  • By Kevin_ZHU
  • joined 21 Mar'13 - 5 messages
  • Guangdong, China
No pain, no gain.
I do beleive it is dealer only
  • Posted 13 Mar 2013 06:32
  • By Iceman
  • joined 7 Aug'09 - 18 messages
  • Connecticut, United States
That does sound impressive. Is the end user allowed to do the maintenance in house or does the dealer have to do it to qualify?
  • Posted 13 Mar 2013 06:11
  • By bbforks
  • joined 1 Mar'12 - 1,437 messages
  • Pennsylvania, United States
bbforks (at) Hotmail (dot) com
Customers love technology- until they have to pay to fix it!
bbforks,

It is an (Extra Cost) extended warranty like no other.

Our Carriage to Counterweight or Bumper to Bumper warranty:

Includes: * All major components - frame, overhead guard, mast weldments, steer axle, drive axle, internal engine and transmission components
* Hydraulic system - control valve, pump and cylinders
* Electrical system - motors, controllers, displays, switches, wire harnesses, cooling fans and DC converters
* Brake system - brake drums, braking plate, master and slave cylinder, parking brake assembly and linkage
* Steering system - steering orbital, steer cylinder, steering motor and steering pump
* Exhaust system - catalytic muffler or converter
* Operator controls - tilt column, levers and linkages, accelerator assembly, brake, joystick
* Mast system - side-shift cylinder, tilt cylinder, reach cylinder and lift cylinder

Excludes: * All planned maintenance items including fluids, filters and lubricants
* Adjustments / connections and programming
* Wear items - tires, brake shoes / pads, seat cushions, battery, belts, hoses, forks, motor brushes, contactor tips, light
bulbs, strobes, floormat, pedal surfaces, gaskets, seals and any other component that has reached a point of normal life
expectancy
* Failures as a result of poor or lack of maintenance, abuse or misuse of the lift truck
  • Posted 13 Mar 2013 04:44
  • By Iceman
  • joined 7 Aug'09 - 18 messages
  • Connecticut, United States
Iceman- what do you mean 1 time buy up? Is this an included warranty or an extra cost extended warranty?

To everyone- thanks for your repsonses!
  • Posted 13 Mar 2013 04:03
  • By bbforks
  • joined 1 Mar'12 - 1,437 messages
  • Pennsylvania, United States
bbforks (at) Hotmail (dot) com
Customers love technology- until they have to pay to fix it!
MCFA has a 5 year 10,000 hour carriage to counter weight warranty on all products they offer, Cat, Mitsubishi, and Jungheinrich. The warranty is a onetime buy up. This is not a drive line warranty! This is a full coverage warranty. They even offer it on turret trucks. Prices range from 900-2700. They provide documentation to show exactly what is covered and what is not. In high hour applications this can be priceless. Beware though a Dealer can make all the difference in the value of a warranty. A great dealer can make this useless or priceless depending on their action.
  • Posted 13 Mar 2013 03:32
  • By Iceman
  • joined 7 Aug'09 - 18 messages
  • Connecticut, United States
Out of the Yale literature packet:

12 months/2000 hrs. all parts (not brake shoes,tires,bulbs,filters, spark plugs)
24/4000 engine and trans.
180 days for any parts that have been replaced
3 years/2500 hours on any fuel system, ignition system, catalytic converter parts
  • Posted 13 Mar 2013 00:53
  • By mrfixit
  • joined 11 Dec'08 - 1,434 messages
  • New York, United States
One other thing about warranties, especially in high usage/multi shift operations is how the hourmeter is activated. Some manufactuers activate with key switch in on position (benefit the manufactuer), some with operator presence & key on activation (a toss up possibly), some with oil pressure sensor if electric in tje drive mode & key on (benefit the customer). I'm certain there are other ways hourmeters are activated.
  • Posted 11 Mar 2013 03:21
  • By johnr_j
  • joined 3 Jun'06 - 1,452 messages
  • Georgia, United States
"Have An Exceptional Day!"
The warranties are getting even better. The new Raymond 7500 Reach trucks have 6000 hr 5 year power-train and major component warranties if the customer takes the maintenance contract. The service intervals is increased to 500 hrs between SM`s. The factory even offers buy back terms over 5 years in case the customer`s needs change or a major slow down occurs in use
This brings the cost per hour way down over 5 years and gives the customers incentive to ditch their high hour machines.
It`s a win-win situation for the customer with these improved warranties and buy back features.
  • Posted 10 Mar 2013 22:57
  • By EasiTek
  • joined 12 Aug'08 - 533 messages
  • Ontario, Canada
warranties vary from one mfg to the other
check with the machine manufacturer as to what the warranties are for whatever machine you have a question about.
Most standard warranties are 1yr - 2000hrs but with new technology now a days some mfg's have boosted thier standard warranties to 2yrs - 4000hrs and their standard maintenance intervals correspond with the increase as well.

and yes there are extended warranties but those vary as well depending on what you want to pay for.

there is no definitive answer we can give you without knowing the manufacturer and model lift your speak of.
  • Posted 8 Mar 2013 21:21
  • By swoop223
  • joined 23 Mar'12 - 3,691 messages
  • North Carolina, United States
You've been swooped!
swoop223@gmail.com
Most manufacturers offer a 1 year 2000 hour full coverage Parts & Labor warranty. They usually have some type of additional drive line warranty as well. The drive line can vary from 2 year 2000 hour to 3 year 4000 hour. The majority of the repair warranties I have seen are 90 days parts and labor. Some OEM parts programs offer additional warranties through the factory for rebuilt components. Hope this helps.
  • Posted 8 Mar 2013 04:34
  • By Iceman
  • joined 7 Aug'09 - 18 messages
  • Connecticut, United States

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