Contract logistics provider DHL Supply Chain, has entered into a five-year “strategic alliance” with California-headquartered, collaborative robotics developer Robust.AI for the rollout of 15 autonomous mobile robots (AMRs) at its retail operations in Mexico.

DHL states the agreement follows the successful deployment of the AMRs in its North American operations and, the company says, “has consistently improved productivity by over 60% while enhancing safety and operational efficiency”.

The Carter AMR has a modular design and can be introduced with basic functionality such as motor-assisted movement that reduces physical strain and improves ergonomics, before scaling up to more advanced capabilities like autonomous navigation.

DHL Supply Chain says it plans to deploy hundreds of Carter robots across its Americas operations in the coming years, with potential expansion into other regions under review.

“This is not an isolated application,” DHL states. “It signals DHL’s readiness to leverage collaborative robotics in Mexico in a way that creates tangible value for DHL customers, our employees and the business.”

The new robots will be integrated into DHL’s Warehouse Management System (WMS) by 2026, with a phased rollout plan designed for flexible scaling which the business says allows for immediate value creation while gradually advancing toward deeper system integration.

“DHL Supply Chain is committed to building the future of logistics through innovation and technology,” explains Mario Rodríguez de la Gala, president of DHL Supply Chain Mexico. 

“Our partnership with Robust.AI allows us to integrate flexible, collaborative robotics into our day-to-day operations, driving not only efficiency and accuracy, but also keeping our customers at the centre of all that we do. This partnership reflects both our short- and long-term vision to keep reinventing supply chains in Mexico.”