Discussion:
Selling PM programs

Customer asks "what's the difference in cost for regularly maintaining trucks versus paying for repairs as needed."

Does anyone have any return on investment figures for regularly maintaining trucks versus the repair as needed route?

This would help sell stubborn prospects that want to see figures for everything!

Any help would be greatly appreciated.
  • Posted 7 Oct 2006 09:25
  • By kaizen
  • joined 7 Oct'06 - 2 messages
  • British Columbia, Canada
Showing items 1 - 4 of 4 results.
I have my machines PM serviced every three months reguardless of how much or how little use unless the hours on the guage show sooner attention being needed.

Years ago we shifted PM service down to four month intervals instead of the three month plan. Big mistake!
It wasn't long before extra attention was needed. Perhaps it was just the way things worked out? Who knows. Once we went back to the three month intervals, things seemed much better.

During regular PM service you can catch things before they become a bigger problem. There's nothing worse than a machine breaking down during use. Plus, it always seems to be during a time when things are busier than the norm.

At least that's how it's always worked for me.

Jake
  • Posted 2 Mar 2007 11:20
  • By JakeGypsum
  • joined 17 Feb'07 - 22 messages
  • New Jersey, United States
80' Clark C500-YS80,
86' Clark C500-YS100,
87' Clark GPS20I,
07' Yale Veracitor GPO50VX.
Simple answer. - "Oil is always cheaper than metal." There a 3 dirties that kill any machine - lift trucks, automobile, farm tractor, etc.

1. Dirty air
2. Dirty oil
3. The Dirty B@#t^*d that didn't change 'em.

Personally, I change my oil in my automobile every 3 to 4000 miles & transmission every year - I pull a bass boat on weekends. Have a 1998 Explore w/ V-6 - and have 211,000+ miles the engine runns fine - uses less than 1/8 of a quart of oil between cahgnes, transmission works fine - I haven't had a payment for many years - I now have a good ROI. I drive it a lot in stop & go traffic in Atlanta now. I
  • Posted 2 Mar 2007 07:00
  • By johnr_j
  • joined 3 Jun'06 - 1,452 messages
  • Georgia, United States
PM is for planned maintenance. Use the idea of down time if a problem is not caught before it causes the machine to quit. Gives time to plan for an expense if you point out a repair is needed soon. Just the knowledge that your lift is in good order and not on the verge of a major failure should give the owner a better feeling. Also a safety inspection is done during PM's.
  • Posted 11 Jan 2007 10:52
  • By BigHusky
  • joined 14 Sep'06 - 6 messages
  • Washington, United States
Pardon the sarcasm, as I am a forklift trainer but PM=preventitve maintenance
and I am sure that the cost of a new forklift, say $35,000.00 would be the return of investment on a PM plan.

Again, sorry for the sarcasm. Others will be better qualified to assist you than I.
  • Posted 8 Oct 2006 08:18
  • By dan_m
  • joined 14 Oct'05 - 335 messages
  • Ontario, Canada

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