Agree with Randall s however, many of the trainers providing the TTT are incompetent themselves so how can they train others to train properly. Remember, many companies' primary concern is the cost of the training, and not the qulaity of the program or trainer. So, if the quality of the training to the supervisors is poor, then the domino affect works its way in and the staff end up getting a subpar program from their in-house trainer.