A few more remarks from me.

While we specialize in Linde, pretty often it happens, that we are not able to deal with some other brands, specially the newer generations, which require sophisticated diagnostic tools, specialistic knowledge etc.

That's why we arranged kind of collaboration circle consisting of independent companies, like us, operating in the same areas and specialized in the brands we don't know.

When we must service the truck we "don't like ;-)" owned by our customer who owns mainly Linde, we simply arrange the visit of the specialist from our befriended company, let' s say, orientated on Still.

We are charged by this company for their support, but the rates between us are "special" and the customer gets the invoice exactly the same as if our service guy was there. And we still earn some money.

From the other hand we support Still or Jungeinrich orientated companies when they have to deal with Linde.

The deal is simple, healthy, and honest.
And customer is always serviced by higly skilled people, with no suprises in the invoices.