bbforks- I understand what you are saying about the days of old! Certain parts of that old world support should never go away. As far as bells and whistles go? do you mean the emissions bells and whistles or just he ones that require a laptop to fix? modern tech is not bad! it is just hard for some to grasp. Go into the light! feel the force Luke! its ok don't be afraid. Modern tech does not come with a rule of giving up good customer service. People adopt that rule.