I think this a trend we'll all be seeing more of. Just as the auto industry is evolving ( I've bought 2 new cars online- both custom ordered- saving thousands over local dealers & spending 1/2 the time ordering) the forklift industry will evolve as well. Having multiple dealers in an area is only good for the manufacturer- moving more product. I have 2 Toyota dealers within 45 minutes of each other & I have to admit it is a sellling point. The customer has twice the chance of being able to get a dealer part in stock. Their parts pricing is comparible so that's not an issue.