No disagreement TC17, but to be effective owner/management, supervision must buy into to it & be actively, involved & committed. You can train all you want but if the company's "police" don't support it, you got paid well for the training but the NASCAR wannabees & the pedestrians wander around like Wal-Mart shoppers are still at it doing the SOSDD, net gain close to "0". Kinda' like the traffic control police that refuse to write tickets unless the driver is going 20 mph over the 55 MPH speed limit - only 40% over the posted limit. Yep, two Atlanta police officers that I never meet before told me that.