Thanks for showing an interest guys. We have been using this type of pallet truck for many years now and have a very robust training package in place. The course and subsequent test is based upon the RTITB counter balance forklift course. Because we have 36 trucks of differing sizes in constant use 24/7 in an ever changing environment we are very strict in enforcing a "no limbs outside the cab" policy, especially as some years ago there was an accident on site and one of our operators injured his knee because it was outside the protective area of the cab. The problem is with the introduction of this new equipment from a different manufacturer the vast majority of our operators will have some part of their body outside the cab area - something which we have gone at great lengths to eliminate. However management are saying that the contract has been signed and that we have to use this equipment. Which as you can see contradicts the training that we currently give. My colleagues and I are holding out untill we receive something in writing that takes the liability for any future injuries of this type away from us.
I must admit I do thing asking the insurance company to take the lead on the situation could be a suitable solution.
Any other ideas ?