Hi,
If you still need support, you can complete a quick technical support form at the bottom of the main combilift.com web site or direct link https://warranty.combilift.net/technical-support-form/. The form only asks for the minimal info so the team can quickly help you. There is no login required and no charge for this support.
The Combilift North America team based in Greensboro NC will be able to help you.
This is ONLY to be used to report flooding, spam, advertising and problematic (harassing, abusive or crude) posts.