Hi.
E4372 is Tillerhead failure. Neutral zone is to narrow. If you buy a brand new, bug should be fixed by Jungheinrich. If you buy from old stock, you need JH to come and update firmware in Tillerhead. E4372 is a very common error, and Jungheinrich replaced a whole bunch of these during a campaign period.
Good luck and a happy new year.
Regards Max
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