Good afternoon Steve

thank you, yes that does help as to why the unit doesn't travel. I did knew how to pull the error message it came as "34.06" which I could not find in the error code list. The other thing that threw me was I thought if this was an active code it would be blinking. The code is showing solid and not blinking. would the issue be external to the controller because getting a new from Kalmar is a chore in it self plus I hate to incur an unnecessary cost to for the customer.

thanks again