u can see at http://xenanghangheli.com

Well it all depends on the work the forklifts do, what kind maintenance you do on them (also is the service guy ok or not) and many things...
I know a few companies who have purchased Heli and will never again purchase a Heli. Bad service, bad quality, cables not clamped correctly together with pins and pulling it out with just moving the cables...etc.
I know also a few companies which are happy with them, but they only work 1-2 hours a day! It all depends on the work and how many hours a day you work with the forklift.
Regarding the Linde and Hyster I think it's all bull****. Either you have a bad servicemen or you have received bad machines in the beginning and problems should be solved with forklifts still in the warranty period. We have many experience with Linde and no serious problems! When problem occurs it's because of poor assembly and not because of the quality of parts! I must say the same goes for STILL forklits which you in Mozambique don't know (or USA). For them it's not allowed to sell it to the states or any other "LINDE marketplace".

I have to say in the last year I have purchased 7 Helis 4X 3ton and 3 X 7 ton and have to date not seen a mchine out performing them.I have had Lindes and Hysters and have to say that the new generation Linde 394 series is 10 times worst then the Heli with ECU problems etc.the Heli certainly does it for Africa and the chinese have definatly pulled their socks up when it comes to quality compared to three years ago.Even the product support and spares availability is good and I have to mention this is in Mozambique off all places.In short it is value for money compared to other lift truck prices

Lift Truck Doctor, maybe I can help please call me at 815-263-4872

We ordered 4 helis for our rental fleet. ended up selling 2 of those to customers
we had alot of problems fresh off the delivery truck we had
1. extremely high idle that would not idle down for about 10 minutes
2 tail lights stuck on , replaced brake switches in 2 units.
3 the brakes wouldent stop well,
if you want to put time into making them problem free it can be done, we had helis rep come out a few times about the idle problems, i told them from the first visit there was a computer idle down / enrichment value problem and needed to be re-flashed. 8 months later they came out and reflashed the ecu's.
we changed the crappy brake shoes with ferro carbon custom shoes and they stop 100% better than the chinese pressed cardboard "joking but sceptical of what the oem shoes were made of". they mentioned a hydrovac booster but that was the last we heard from there rep.
other problems we have noticed are
your constantly breaking the cheap forward / reverse lever, the quality of this part is equal to a toy you buy your kid and its broke before you get home, garbage.
i have nothing against heli, no stock an any company for that matter, these are just our experiances with the trucks.
i do like the suit case of tools that come with it, I pack my clothes in it to go on vacation, the tool case is good quality but thats about it.

Same Old sh$t different day.

I stand on my previous post.

Seems that Canada is Heli bound.

Doc

no more caffeine for JD...

Ok guys I hate to see this heated discussion die so I'll throw in my own rant and stir the ashes to see if fires up again. It seemed a lot of talk of the past, the way it was, how bad it is now, chineese crap, japaneese crap etc etc. For you old timers let me get you back up to date on the modern material handling industry.

for your top sellers (yes top sellers usually do mean vetter service and equipment...marketing alone cannot sell that many units)

Toyota Industries Corp (japanese design, parts and assembly)
* Kion (German design assemble chineese parts)
* Nacco Corp (Assembled in USA...some.. japanese parts..old design..new is japanese designs)
* Jungheinrich (German assemble in entherlands with japanese parts)
* Crown Equipment Corp (USA with US parts...old technology mostly but built like a tank)
* Mitsubishi Caterpillar Forklifts America (MITS and CAT are alike) Japanese design assemble in USA with japanese parts by 80% foreign workforce (mexican, african, japanese etc.)
* Cargotec (Finland)
* Komatsu Ltd (Japanese design and parts
* Manitou (French design (oxy moron with collection of japanese and chineese parts)
* Nissan Motor Company (Japanese throughout some assembled at MCFA plant in usa

Ok so what is my point? All of these trucks run the same engines, lp fuel systems, japanese relays, even electric run hitachi, ge, zapi or danfoss (for ac) so how different can they really be? Transmissions and axles are all aftermarket and many made by the same people...nissan engines becomming standard, impco lp systems, ge drive control, zapi ac inverters they are sooo alike it is hard to tell them apart if you strip the paint and labels. How do you think so many dealers now service everything and SMH stocks parts for them all? Come on wake up the global economy is here the chineese, japanese even india are building trucks using engineers from the old US companies because they are doing it faster, better and cheaper and without union plants etc. Clark's korean truck is still getting designed by the guys in Lexington just put together in the leading bus manufacturer in the world's facility (hmmm closer tie than just hats perhaps). Every new design, brand that has come out has had it's issues. Look at mits fb16kt, clark npr, raymond dock stocker they all have had a fluke or issue here or there. Factor in tech's unsure on new technology, dealers resisting a new line and selling trucks into the wrong application and you get a lot of "bad experiences" I've sold a mitsubishis only to have a guy tell me how big a piece of crap the CAT trucks he had were! If you are looking for a new line...for whatever reason... sit back and check it out yourself, see what applications you sell in to and how it fits your customer base and relates to your other product offering and get over what country it came from...until the US shifts gears and recognizes the global economy, that we are no longer the only manufacturing nation and we got to get our butts back to work, and quit trying to milk the companies we work for for every penny and 10 cent increase to the union we all will go the way of GM and Chrysler. Wake up guys embrace it and sell some dang lift trucks!

Nuff said.

By the way I looked at Heli few years ago and it wasn't the right fit for me at the time, now I work for a specialty equipment company so no motive in counterbalance market, we build trucks in USA, Germany, Taiwan, Italy and Spain all with the same design and no difference in the units. In the past I've worked for some of the big ones...MCFA, Raymond, Yale, CASE Equipment, and dealers carrying almost all the brands mentioned.

Doc You are wrong at last.

They are not flashlights just faulty lanterns !!!!!!!!!

Yea Ed,

I was once wild, therefore my experience is in surviving in this indusrty.

Is this topic dying?

I still say Heli is a good source for Nisan engine parts, ( OMG I hope Nissan Engine has not gone to China?!!) that is the only reliable component in this lift truck.

Not down on China, they make great flashlights.

Love ya all.

Doc

you know they say when you meet an man that is "old and wise" you are meeting someone who was "young and wild" who just -happened- to be lucky enough to live long enough tell of his young days to be considered old and wise.

Yea,

The doc is a seasoned dude.

I forgot that rant back in 07, but now as I recall it is all true.

I was there in that fateful day when the King Of Lift commited sucide.

Yup the Doc is old and Wise.

Regards,

Doc,
Thanks for bringing this subject back to the top of the forum. I find your 2007 rant about Clark very amusing. You must be a pretty old dude to remember what happened in Battle Creek. You should write a history book.

wILLIAM?


omg WHAT A UNIUQE cHINESE NAME.

hELI, UNDER ANY NAME OR BRAND IS A GREAT TRUCK FOR SPARE nISSAN eNGINE pARTS.

Gentleman

I see that non or any of you have some experience in Africa.There is in my opinion and let it be said my opinion only no such thing as a bad forklift.There is indeed things like badly maintained forklifts,abused forklifts,abusive operators and very bad working conditions.I think the Heli is the perfect solution in Africa because you dont need a science degree to work on it and because of circumstances artisans have actualy learned to use their common sense in Africa because of bad support from all brands.And no I am not a Heli dealer.One thing that I do agree with is that it is a TCM.I wonder how many artisans in the US can overhaul the engine ,transmission ,final drive and rewire the complete machine if neccesary and I would say the answer is few.The market will decide what it is that you need and not the people in this forum that cant give proper and factual evidence of their experiences,and lastly I dont think that Heli can be that *** if we look at the sales figures.Keep well gents

May I suggest to stop shouting in this Forum, please everybody? You may say you are not shouting, but it sounds like you are shouting.
Please recall the fact that this Forum is titled "Industry News and W-h-i-s-p-e-r-s".

Let us expect a good year for us all in 2008.

Cheers, Ciao,

There are three distinct global markets as I see them. American market: Good stuff cheap. European market: Quality products no matter what the cost. Asian market: Cheap stuff really cheap. That is why in America you see ergonomically designed products with cheap parts. Example: American products have sleek designs with parts from all over the world. European products are made to exacting standards with ergonomic designs and parts from Bosch and Porsche. The best possible product for the job. (Linde, Bosch, Wusthoff) The Asian market is booming so people and companies there just want cheap stuff. Example: Chinese products like Heli and THANKYOU brand forklifts. Really cheap, made to do a job as cheap as possible, disposable.

In China, people use forklifts with abundant spare parts available, you can easily get back up at really low cost as there are so many factories produce the parts you need. So we don't care the consume of the forklift. When Heli get to the American market, everythings is changed. He must meet the high cost of after service, much more than it could afford in China. So finally Heli decide to set up the company and factory in U.S. But the labour in NA waste the advantage of China forklifts, it's failure could be foreseed. Chosing a properly stratagem is important for all of us.

About the forklift, it's not an high-technique products in my footling knowledge. What do you want to equip on them? Nuclear engine? Ferrocarbontitanium? OK, it's just a forklift. We only use them to do material handling. Low cost, reliable performance and long time using age speak louder than any fashion design. That's why many used forklifts are still accepted by market. We Chinese forklift have approached the fisrt, we will make effort to do better for the left two. That's a time problem for a manufacturer as you know.

The best forklift which is suitable for your country market.

I was working for a Heli dealer when the first Heli's were hitting the US market labeled as King forklifts and later World forklifts. In the end Heli set up shop themselves in Florida and started distributing their own forklifts under the Heli label. That lasted for about three years, Heli sold the entire US market to some company in the Southwest and went back to China. The first Heli's labeled as King were King of Krap. The World forklifts weren't any better and the forklifts sold under the Heli label were still junk. Over a period of about six or seven years I didn't really see any improvement in the forklift. The transmissions were weak and most of the parts were junk. The Nissan engine was the one shining star of the entire forklift. The only way I would ever recommend any China made forklift is if you were a very light user, 4-6 hours per WEEK, and you realized savings of at least 20 - 30% over a comparable unit.