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Flashing error

Hi we have this 2019 model truck that doesn't do anything the battery symbol flashes 10 and 3 and then flashes 10 and 5 times. I couldn't find a plug in option so could not connect to see what the error is. Can anyone shed light on this flash code please.

Regards
  • Posted 22 Jul 2022 20:48
  • By elektrodrive
  • joined 2 May'08 - 746 messages
  • West Midlands, United Kingdom
enquiries@elektrodrive.co.uk

http://www.facebook.com/pages/Elektrodrive/135894223166624
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Showing items 1 - 2 of 2 results.
Yes battery is fully charged. We've found the judit connection so will go plug in tomorrow and see what's happening.

Thanks for the reply
  • Posted 26 Jul 2022 07:39
  • By elektrodrive
  • joined 2 May'08 - 746 messages
  • West Midlands, United Kingdom
enquiries@elektrodrive.co.uk

http://www.facebook.com/pages/Elektrodrive/135894223166624
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Is the battery charged?
Does the charger show successful charge operation? Are the battery terminals clean and okay? Measure battery voltage
  • Posted 25 Jul 2022 16:50
  • By Tanel_M
  • joined 18 Jun'22 - 90 messages
  • Estonia
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Fact of the week
In March 2002, identical twins in Finland died on the same day in similar accidents within hours of each other. A 70-year-old man was killed by a truck while cycling; hours later, his twin brother was killed by a truck on the same road, about a mile away, before the family had been informed of the first accident.