Raymond DSS300:
Entering passkey code

I installed a backup alarm on the lift and now have to turn it on in the system. The passkey and registration was purchased, but I'm getting conflicting stories on how/where to enter it in the system. Do I need a lap-top to enter it? Do I just turn on the truck and start entering in the passkey code? Is there a sub-menu in the system I need to go to and enter it in? Any info. is greatly appreciated.
  • Posted 16 Feb 2014 01:46
  • Discussion started by Louis
  • Pennsylvania, United States
Showing items 1 - 7 of 7 results.
yep i worked for a raymond dealer ship for years....and anything such as passwords is top secret..they do not give them away!!!....
  • Posted 31 Oct 2014 10:30
  • Reply by forkup
  • Massachusetts, United States
You can make the changes, but you dont have the superword. It would start off with a blank space, then try 2. That`s factory default. If you dont know the superword, the dealer will have to supply it by hooking up the laptop. What password did you use? if 1, then try space 2.
  • Posted 18 Feb 2014 02:18
  • Reply by EasiTek
  • Ontario, Canada
All I can see is the configure mode. So, apparently I can't make the changes myself. Yeah, I feel like I'm getting the runaround from the dealer. Happens all the time with these guys. Thanks for the help.
  • Posted 17 Feb 2014 21:44
  • Reply by Louis
  • Pennsylvania, United States
Are you in Password mode or Superword mode?
If you see a prompt for "learn" then you have full access. If you just see "config" you are in Password and cannot make some changes or learn the control handle
If someone sold you feature they need to step up and Finnish the job, not give you the runaround
  • Posted 17 Feb 2014 10:47
  • Reply by EasiTek
  • Ontario, Canada
Bought the passkey and registration from a dealership. One guy from the dealer said we just type in the passkey and another from there said they have to go in with their laptop to type it in. I went through the configure menu and the alarm sub-menu is not there. The unit was bought new a few years ago without an alarm so it's not programmed for it.
  • Posted 16 Feb 2014 22:13
  • Reply by Louis
  • Pennsylvania, United States
Who sold you a passkey? Dealership must request this from Raymond and pay them, then bill you. You should not require a passkey for back up alarm.
If you have Superword, you may access this the back up alarm on the truck's display, in "config" and change the back up alarm to "forks first" or cab first, or on both directions. Factory password is "1" Superword is space, "2" If this does not work, you need Flashware or "DTIC" and it's only available through through an authorized Raymond dealer. Once connected by laptop, flashware will ask for the pass key to make any changes to the truck, like aux functions with foot off deadman...but not alarm. It will set features and superword to default "1" and space "2" Is this truck new, or recently sold to you? If so, dealer should provide this service at no charge
I'm not sure what you bought, superword or Pass key
  • Posted 16 Feb 2014 15:53
  • Modified 16 Feb 2014 16:05 by poster
  • Reply by EasiTek
  • Ontario, Canada
Unfortunately you will need a laptop to do it, so you will have to call in the stealership
  • Posted 16 Feb 2014 08:04
  • Reply by patrick_b
  • Alberta, Canada

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Terberg YT182
Balling, Denmark
Used - Sale
Terberg YT182
Balling, Denmark
Used - Sale
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Upcoming industry events …
May 09-11, 2025 - Bangalore, India
October 21-23, 2025 - Panama City, Panama
July 15-17, 2025 - Hong Kong, Hong Kong
Global Industry News
edition #1228 - 1 May 2025
There is simply no ignoring the push for a greener, more sustainable materials handling equipment industry as manufacturers and customers alike seek eco-friendly solutions to reduce or eliminate carbon emissions... Continue reading
Fact of the week
On average, people read 10-30% slower from a screen than from paper.