"I know that on the newer trucks most of the electronics expect a certain amperage for them to work correctly. I have seen them where to low or to high of amperage will cause damage to electrical components"
Yeah, I thought about that too (which, amazingly, the GP techs didn't think about...they were fixated on the weight issue) and figured that would be the only reason the smaller batteries might be affecting the traction speed transistion. But now the pallet jack has a proper 600 AH Deka battery, fully charged, and that didn't help at all.
OTOH, what I thought about was the smaller battery bank affecting performance, whereas you mention actual "damage" I can sort of see that in a long term situation where the components are "stressed" for months but find actual damage hard to believe on something that acted the way it acted immediately, when the jack had one minute of use.
yes I see that now.....
still doesn't mean the problem can't be solved using the PC program, maybe those GP techs just were not that proficient with the program and just gave the excuse to go get more information because they just didn't know and wanted to get in touch with tech support about it.
I know that on the newer trucks most of the electronics expect a certain amperage for them to work correctly. I have seen them where to low or to high of amperage will cause damage to electrical components.
swoop, if you will read more carefully you will see the pc approach has already been done by G. Poole techs with no good results.
At the time I had only temporary batteries (two Marine deep cycle size 27) in place, and they were thinking it needed more weight to act properly. I demoed that by picking up a machine that weighed over 3,000 lbs the problem was still there, but that didn't convince them. So now I have a 1600 lb Deka battery in position and if anything, it is now worse !
(my theory on why it seems worse with the battery= creeps slighly slower with added weight and when mid speed finally hits the natural reaction is to throttle back, but it drifts a tiny bit more due to inerta from the battery weight...thus it is even more annoying now !)
Sounds to me like the tiller/throttle control needs to be learned or the threshold needs to be set.
Of course it could have a bad control also
You'll probably need to hook up the pc and see what's going on with it