How advanced relay contact design transforms forklift reliability

Carlos Mendes -
Your Focus
- 20 Nov 2025 ( #1257 )
3 min read
Relay contacts can determine whether your fleet runs smoothly
Relay contacts can determine whether your fleet runs smoothly



Carlos Mendes is a product manager for switching at Durakool, working closely with engineers and buyers to bridge the gap between application and specification.

Deep inside every forklift's electrical system, relay contacts no bigger than a pinhead determine whether your fleet operates smoothly or suffers costly downtime. While these microscopic interfaces might seem insignificant, they shoulder massive responsibilities - switching hundreds of amps, surviving thousands of cycles and maintaining reliability in environments that would challenge much larger components. 

The reality is harsh: DC arcing doesn't naturally extinguish like AC current. When contacts separate under load, that persistent arc creates localised heating, material erosion and the ever-present threat of welding. 

Add high inrush currents from DC motors, constant vibration and contamination from dust and moisture, and you have the perfect storm for premature relay failure. 

Beyond the standard flat contact 

Industry leaders are abandoning one-size-fits-all approaches in favour of purpose-built contact geometries. Each design philosophy tackles different challenges in the unforgiving world of industrial material handling. 

Dome contacts concentrate pressure at a single point, penetrating surface films and oxides with authority. Their rounded profile minimises arcing during disconnection whilst reducing oxidation buildup through controlled over-travel. The trade-off? That concentrated pressure creates hotspots which are prone to welding under extreme loads. These contacts excel in high-current applications where switching frequency remains moderate - think main power contactors where reliability matters more than cycle count. 

Crossbar designs take a different approach entirely. Their broad, stable surface distributes current and heat across a wider area, reducing contact resistance and improving thermal management. The crossing mechanism delivers a forceful wiping action that cleans debris from contact surfaces during each operation. However, this mechanical complexity introduces bounce during vibration, potentially causing erratic switching behaviour in mobile applications. 

Bifurcated contacts split the difference, quite literally. By dividing contact points into multiple spring arms, they create redundant current paths whilst reducing bounce and improving arc dispersion. Each arm operates independently, so if one fails or develops poor contact, others maintain circuit integrity. The limitation? Unless heavily reinforced with materials like tungsten, they're typically not designed for the highest current levels. 

Real-world performance under fire 

Consider a case where a fleet manager struggled with premature relay failures in forklift attachments. The original specification called for standard mini-ISO 40A relays, but frequent contact welding was shutting down operations. The culprit? Inadequate or inexistent arc suppression under high inrush motor currents. 

The solution involves upgrading to relays with magnetic blowout systems, essentially miniature arc chutes that stretch and extinguish arcs before they can damage contact surfaces. Same form factor, same mounting, dramatically improved reliability.  

Another fleet discovered that thin plating on contact surfaces was creating weak points under stress. Surface layers were splitting away from the base material, creating air gaps and uneven pressure distribution. Upgrading to thick-layered plating with proper material selection eliminated welding issues and extended service life significantly. 

The engineering edge 

Advanced relay designs are addressing the fundamental failure modes that plague industrial applications. Arc suppression techniques including magnetic blowouts, sealed chambers with inert gas and permanent magnets, actively manage arc behaviour rather than simply hoping contacts can survive it. Anti-weld materials like tungsten alloys and silver tin indium oxide resist fusion under extreme conditions. 

Self-cleaning contact geometries with sliding or wiping action maintain conductivity over thousands of cycles. Sealed enclosures prevent contamination whilst snap-action mechanisms ensure rapid engagement that minimises arcing time. These aren't theoretical improvements.  They are solutions that are already delivering measurable results in demanding applications. 

The specification challenge 

When evaluating forklift systems, dig deeper than surface-level ratings. Ask about contact geometry and why it was chosen. Understand the difference between rated capacity and real-world performance under your specific operating conditions. Question arc suppression methods, contact materials and expected mechanical life. 

Most importantly, consider the total cost of ownership. A relay that costs twice as much but lasts five times longer while preventing unplanned downtime in an industry where every hour of operation matters, represents genuine value.  

Also Read:
Why waiting to review your forklift fleet is already too late
Tom Ryder
3 minute read
Why waiting to review your forklift fleet is already too late Your Focus - 19 Mar 2026 (#1273) Tom Ryder is chief commercial officer at TFS, an independent, national provider in the United States, of comprehensive, custom-engineered fleet management solutions for material handling equipment that improve safety, productivity and cost.
Keeping pedestrians safe around MHE during busy periods
Stuart Taylor
3 minute read
Keeping pedestrians safe around MHE during busy periods Safety First - 5 Feb 2026 (#1267) Stuart Taylor is managing director of Mentor FLT Training Limited, a leading UK training provider for all types of material handling equipment and workplace transport.
Why the 2026 ABA category changes matter far more than people realise
Liam Knight
3 minute read
Why the 2026 ABA category changes matter far more than people realise Safety First - 22 Jan 2026 (#1265) Liam Knight is Managing Director of the Association of Industrial Truck Trainers (AITT), one of the four founding members of the Accrediting Bodies Association for Workplace Transport (ABA). Here he looks at why the updates by the Association for Workplace Transport (ABA) to Workplace Transport Groupings matters.
For more unique stories and expert insights: read our industry blogs
Blog articles provide perspectives and opinions and therefore may contain inaccurate or incomplete information. Forkliftaction Media accepts no responsibility for errors or omissions. If you feel that significant facts are overlooked, or have a different viewpoint on a topic addressed, we invite you to open a conversation in our Discussion Forums.

Are you recruiting? Find your ideal candidate among a diverse range of materials handling professionals:

Forkliftaction's JOB MARKET

Inside The News
In this week’s Forkliftaction News , we look at how automation continues to be an area of rapid advancement for the materials handling sector, as we saw at LogiMAT 2026, but not everyone is convinced of its value - yet... Continue reading
Upcoming industry events …
May 20-21, 2026 - Melbourne, Australia
August 19-21, 2026 - Bangkok Thailand, Thailand
November 3-5, 2026 - Jaarbeurs, Netherlands
Inside The News
In this week’s Forkliftaction News , we look at how automation continues to be an area of rapid advancement for the materials handling sector, as we saw at LogiMAT 2026, but not everyone is convinced of its value - yet... Continue reading

Are you recruiting? Find your ideal candidate among a diverse range of materials handling professionals:

Forkliftaction's JOB MARKET

Inside The News
In this week’s Forkliftaction News , we look at how automation continues to be an area of rapid advancement for the materials handling sector, as we saw at LogiMAT 2026, but not everyone is convinced of its value - yet... Continue reading
Editorial calendar - planned features
CONSTRUCTION FORKLIFTS
HANDLING GOODS IN THE COLD
LOADING/UNLOADING FREIGHT
BROWNFIELD AUTOMATION
FORKLIFT ATTACHMENTS
BATTERY AFFORDABILITY AND LIFETIME
FORKLIFT SAFETY
Upcoming industry events …
May 20-21, 2026 - Melbourne, Australia
August 19-21, 2026 - Bangkok Thailand, Thailand
November 3-5, 2026 - Jaarbeurs, Netherlands