Service/Hire Management Software

We are a small family company (4 engineers) and we are considering software to assist with the organization and efficiency of the service desk. Does anyone have experience of these types of packages, if so can you let us know what those experiances are.

Any pros/cons would greatly assist in us making a decision.

Thanks in anticipation.

  • Posted 7 Jul 2006 19:29
  • Discussion started by SJ1202
  • West Midlands, United Kingdom
Showing items 1 - 7 of 7 results.
In the past i have used sage and key systems which both do a job quite well however i found that both systems were written with accounts in mind and then adapted for use in the service department or the stores. Don`t get me wrong they both do the job reasonably well but it would have been nice if they were written for the service rather than an accounting tool.
  • Posted 7 Nov 2009 06:24
  • Reply by daryl_j
  • manchester, United Kingdom
Ok,tell him i said hello
  • Posted 14 May 2009 03:33
  • Reply by alan_m
  • United Kingdom
no, its jane, martin is in the next office to me : )
  • Posted 14 May 2009 00:38
  • Reply by keycomp
  • Greather Manchester, United Kingdom
martin ???????
  • Posted 6 May 2009 05:57
  • Reply by alan_m
  • United Kingdom
take a look at systems by key computer applications based in leigh, uk all the systems are designed specifically for the forklift industry to save time money
  • Posted 23 Apr 2009 21:32
  • Reply by keycomp
  • Greather Manchester, United Kingdom
We are just starting to use ACT (sage product) it works well.
  • Posted 23 Aug 2006 21:24
  • Reply by chris_g
  • Lancashire, United Kingdom
Chris Grabarz
We are successfully using Fleet Maintenance Pro for keeping tracks on repairs, inventory and rental of equipment and for CRM we are very happy with Goldmine CRM
  • Posted 17 Aug 2006 18:41
  • Reply by ajdxb
  • United Arab Emirates, United Arab Emirates

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