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We are a small family company (4 engineers) and we are considering software to assist with the organization and efficiency of the service desk. Does anyone have experience of these types of packages, if so can you let us know what those experiances are.

Any pros/cons would greatly assist in us making a decision.

Thanks in anticipation.

Scott
  • Posted 7 Jul 2006 19:29
  • By SJ1202
  • joined 2 Jun'05 - 18 messages
  • West Midlands, United Kingdom

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