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Heli forklifts
  • opus
  • Ontario, Canada
can anybody tell me of their experience with heli forklifts?
  • Posted 4 Feb 2006 07:37 AM
Total replies: 66. Showing items 1 - 20 of 66 results.
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Replies
yes here in the Philippines, we have a very bad experience with Heli Forklifts. They do not have any spare parts support and after sales service which is common to Toyota Forklifts. I do not know with other countries if they experience the same. With regards to the design and model, its kinda late

Never Say Die! in every sale, life is at stake
  • Posted 8 Feb 2006 02:46 PM
  • • Modified 8 Feb 2006 02:48 PM by poster
Opus,

I am General Manager of Heli Fork Lift Canada. If there are any questions that I can help you with please let me know. I would be happy to tell you of our parts and warranty support system here in Canada and answer any other questions that you have. I can be reached at 1-877-435-4352, EXT 224.

JC
  • Posted 10 Feb 2006 12:53 AM
  • Bret
  • Alberta, Canada
Don't even go there.....
  • Posted 13 Feb 2006 04:45 AM
Bret you are right!!!!

Never Say Die! in every sale, life is at stake
  • Posted 13 Feb 2006 11:40 AM
It's nice to know that the competition are paying attention. Opus, see your Heli dealer, research what's in the truck, demo the truck and make up your own mind.
  • Posted 13 Feb 2006 01:21 PM
  • TimJ
  • Florida, United States
From my understanding, Heli is a decent [url removed]'ve heard some good stories, some not so good stories but nothing extremly bad. I do recall reading in a prior newsletter that HELI ranked amongst the top 15 mfg in the world.
  • Posted 14 Feb 2006 03:24 AM
Really? wow!!! And what kind of magazine was it? Never recall reading a chinese manufacturer as top 15 manufacturing in the world. Maybe if you give the name of publication.

Never Say Die! in every sale, life is at stake
  • Posted 14 Feb 2006 10:46 AM
[url removed] is the publication, Leobert! Heli is just behind Clark as the 15 largest manufacturer of forklifts in the World. Heli manufactured over 30,000 forklifts in 2005.

JC
  • Posted 14 Feb 2006 12:02 PM
Hi leobert,
[url removed] published an article in issue #242 about dhf-intralogistik magazine's world ranking of forklift manufacturers. The ranking is according to forklift sales/year. You can view the article here: [url removed]
  • Posted 14 Feb 2006 12:03 PM
  • • Modified 14 Feb 2006 12:04 PM by poster
[url removed] Modern Materials Handling magazine has issuing, usually in August, top 20 lift truck supplier. Anhui Heli appeared already in this list from 2003 ranking (published 2004Aug). MMH started this survey since 1992.

In every December, German industrial magazine "dhf" publishes forklift annual sales ranking. Dr. Degenhard has edited this forklift world ranking even from the time of "Foerdermittel Journal". 2004/2005 version is their 25th issue and Anhui Heli ranked 17th, 104 million euros, for the first time.

Yes, Toyota is a giant. But, in this world of forklift, I count more than 200 manufacturers and big does not always mean good.
  • Posted 14 Feb 2006 04:20 PM
Nobody argue that the heli is not the best truck in the industry. But every truck has its own market. For some applications, Heli is a perfect fit. Keeping in mind enormous scale of china business, it will be quite painful for some manufacturers.

by the way, in a year or two, I think Heli will be within first ten OEMs. (remeber Lenovo-IBM story.) they will just buy somebody. Who is for sale..? Linde...:-)
Watch what's going to happen..
  • Posted 15 Feb 2006 03:45 AM
We used to be a dealer, some of the pnuematics were fair to average but the electrics are awfull. I would strongly suggest you research this thoroughly before you decide on purchasing it. If you do decide to buy one, buy an extra one to rob parts from.
  • Posted 25 Feb 2006 03:12 AM
Scout,

Heli's whole distribution system has changed along with machine itself. Many improvements have been made. We just did an overhaul to the electric units and many improvements have been made. Parts are available from your Heli dealer network throughout Canada. Master truck and parts distribution is out of Ontario.

If you have any problems with getting parts, please contact me and I will assist. My number is 1-877-435-4352.

Jim Chesla
General Manager
Heli Fork Lift Canada
[url removed]
  • Posted 25 Feb 2006 03:27 AM
Sorry Jim that ship has sailed, the last three units we have were slid into the rental fleet after the customers made us take them back.

Thanks anyway.
  • Posted 25 Feb 2006 03:29 AM
Who did you buy the truck from? I guarantee that you did not buy them from Heli Canada.

JC
  • Posted 25 Feb 2006 04:07 AM
what kind of dealer support?
how many techs?
How many repeat customers?
Engineering support?


just a few q's......
  • Posted 9 Mar 2006 03:46 PM
I sold that brand three years ago. I had nothing but problems from overheating to wiring problems, transmission problems.
  • Posted 9 Mar 2006 04:54 PM
The after sales is really bad and the forklift too. If you don't believe go and buy one for you to experience it. After you buy pls. tell others too so that they will not repeat the same mistake.

Never Say Die! in every sale, life is at stake
  • Posted 9 Mar 2006 05:45 PM
  • hanck_c
  • Capital Federal, Argentina
I´m surprised by the comments. Heli has been available in Argentina for 11 years. The first few years the transmission system gave problems. The engines mostly Isusu were always good. Now the quality is excellent the spare parts supprt no problem. They are selling very well with many repeat buyers. Todaqy they are a better price-quality combination than many of the traditional brands.
  • Posted 13 May 2006 11:15 PM
Heli is the largest manufacturer of forklifts in China. They supply forklifts to a country with a population of over 1 billion people and a booming economy. I suspect that Heli wouldn't have to sell any forklifts outside of China to rank in the top 20. The questions I would ask are how many forklifts did Heli sell outside of China, the dollar value of those sales, and the geographic spread of those truck sales. Parts availability follows those items.

All that being said: Beware US forklift manufacturers - The Chinese are coming!
  • Posted 14 May 2006 01:33 PM
Total replies: 66. Showing items 1 - 20 of 66 results.
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