My company built only two warehouses that use the narrow rack aisle, after the experience that we had with the repairs and cost of the equipment we built the other 9 warehouses without narrow aisle.

I agree that the TSP 6000 is better than the older TSP which sometimes was a nightmare. The TSP 6000 has a few problems, like the chain link breaking on pivot chain, and I had to tighten the fittings on the HYD valve on top.

They're being deliveried on low-boy trailers,and all I have to do is crane them off to the ground,install the batteries,and do the make-ready. Should be able to all 5 units in one day,since I'll have help from a co-worker.

Sale!!! I will be installing 5 TSP 6000's Monday morning.

Bob, I do in fact fix lifts for a living. I remember the issues, however you covered them yourself. Why should I? I have worked at other dealers, and the issues are the same with other brands. They always tell me over the phone, " have not heard of this." I had 6 pallet jacks all with the same problem (not Crown). When I call the tech support number, the rep tells me they have sold hundreds of these pallet jacks and have not heard of the problem I am having.
The 5200 is just and evolution. It is the same truck as the 5000. It is not a new truck. The 5000 evolved with fixes from the factory. A newer 5000 would be about the same as an early 5200. The truck is still evolving, just like every other brand of truck.
As far as the advertising, I am a service guy, so I was not aware of how they advertised. However, when you make a post, get your facts straight. The TSP6000 does not have the same access 1, 2, 3 as the reach, and it does not have problems with rough floors. The traction and hydraulic control modules are currenty made by Curtis. Proprietary modules? All brands have them.
Bob, you still are evading the question of what brand you are affiliated with.

hi all,
I am from vietnam
i have broblem with mitsubishi bf20y,
I haven't sevice manual.
would you send me please.Thanks
Email: [email address removed] or [email address removed]

hi all,
I am from vietnam
i have broblem with mitsubishi bf20y,
I haven't sevice manual.
would you send me please.Thanks
Email: [email address removed] or [email address removed]

Hi guys its the old guy again from Canada
the original gentleman posted from spain.
& my geography teacher told me that there was a whole bunch of water between America & Spain, some of your reply,s are not reflecting this.
Personally i do not know what model of turret truck crown sell in Europe.
However my thinking would be that Italy is definitely closer to Spain than America so you would have to have a real good argument to make me buy a truck produced in USA enlighten me where are these Crown turret trucks made.

If your going to tell me USA then i would ask you what about freight.
And as we all know a Turret truck has to be assembled on site with other forklifts where do these come from ????? & who performs this task.

As for the last question i have worked on Raymond's Crown Hyster Yale etc etc etc.
The crown 5000 series was the prototype of all what crown now has so why is it such a big deal that there were some problems all trucks have problems don't they personally i like crown but i also like other brands just as well.

I still prefer the BT 1300 CTX turret truck over all the others mainly because it was great to work on you could change the overmast cables in 1 hr 1/2 hr if you hurried up

However i have not yet had the privalidge of seeing the new crown turret truck being that i left the Crown dealer i was working for & went on my own -- i am interested in your replies.& wont be offended if you guys dissagreee with me.

Remember that eduard c is in spain.

Glad you asked. I was with the Crown factory store for 19 years. Great company and great product. The Crown 5000 series replaced the 3500 series, which was the standard by which all other Reach trucks had to aspire. The 5000 series came out, new from the ground up, not a single major part on the truck was the same. Sold it to all my large fleet customers; mostly high usage 24/7 grocery and cold storage facilities. It had overheating issues, motor failures, both main gear-box and steering box failures, stability issues-when the truck was unable to gain tire traction on uneven or wet floors, cable issues causing corkscrewing of the cables every 150 hours, contamination of metal shavings in hydraulics from the main valving block which contaminated every cylinder on the unit, it just went on and on. The Crown factory and engineers dismissed the many customer complaints and issues for almost 1 1/2 years, saying they were unusual and isolated issues. After almost two years, and many companies buying a 2nd and 3rd order of units and still having extreme down time. Many went to Yale, Linde, and others. The factory finally called a meeting in New Bremen and took us all into Crown Engineering's basement and showed us row upon row of tables labeled with issues that had been identified. Over 87 different issues. They explained that 56 issues had fixes in the works, but 31 were still unresolved. When it was determined that 8 major items could never be resolved. The Crown 5000 series truck was re-engineered and re-released as the 5200 model. Crown did finally step up to the table and rebuild, replace, and or refund clients. They spent millions of dollars making up and asking many long-time Crown users to come back. If you remember, Crown dropped All National advertising and many other promotional campaigns and used these dollars to pay for the damage that was done. Sad but true. To this day, many Crown clients remember that they were not told the truth, and eventually told that they were lied to as well. Sadly I left a few years later. I value my relationships built on trust and credibility. I really had hoped for the "liftdoctor" to have been honest about the Original 5000 unit, but then I realized that he does make his living repairing Crown's.

Bob, what brand are you affiliated with to bash the Crown? I think the 5000 has been covered. Someone needs to pipe up and tell how bad the Rayond Easi was when it first came out. You read the code and it tells you what card is bad. What the book does not tell you is that another card blew the first card. The next new card put in blows just like the first one.
A favorite troubleshooting method on the Raymond is to replace all the cards and send all the original cards back to the factory to find out which cards are bad.
Then there is the Raymond method of changing the parts just a little from year to year so you can't get the right parts with the parts book. You must call the dealer with the serial number to get the right part. This keeps you from swapping parts from one truck to another and having to go back to the Raymond for parts.
On the Crown's, one bad module does not blow another.
We could cover other brands of trucks, but when it comes to turret and reach trucks, if you want productivity and reliability, Crown and Raymond are the only brands to look at. All the rest play second fiddle. The operators will almost always choose a Crown or a Raymond when you demonstrate them against any other brands.

O.K. The liftdoctor is in the house. At 14 years as a Crown mechanic, tell us how bad the original Crown 5000 series Reach lift was, in your experience. I hope that you will be honest.

I need to mention that two of the posts above are incorrect. The older Crown TSP with the four wheel suspension did have problems with rough floors. The TSP6000 is a 3 wheel design that runs as well on any turret truck on a rough floor. About finding someone to repair the truck, the biggest factor is knowing where the parts are on the truck (component location). The self dianostics on this truck are very good. The truck is much easier to troubleshoot than the older TSP and less training is required to work on the truck.

Crown did their research when they built the TSP 6000. They have been out 2 years or so. I have worked for a Crown dealer 14 years, and the TSP 6000 has probably been the most trouble free truck I have seen them put out. It smokes the Raymond by a long shot. I think the Yale is made in Italy. Itallian products are not known for their reliabiliy. Exotic, yes. Reliable, no.

The TSP 6000 runs on any frequency 5.25 through 10.0 KHz.

I 100% agree that Access 123 was a near disaster when it was released in 1997 on the RR5000. However, because of that Crown is very, very careful about product engineering and testing before it realeases a new product. The TSP6000 is not a new truck anymore. It has now been on the market for 2 years with absolutely no problems. If you want to take it a bit further, that truck was tested in the field for 2.5 years before it was released for sale. So I would say the "why be a pioneer" statement holds no weight. As far as the demo's go. I would suggest to the original poster that they contact their local Crown branch to ask for a demo. EVERY Crown store and most all dealers have access to a new TSP6000 to show. Check it out. Most people buying a turret run a wire guided setup and the TSP 6000 can run on multiple frequencies from the factory. I can understand how that can be confusing to others who have never heard of such a thing in the past. BTW, build to order lead time on a Crown turret is less than three months right now.

1 of Every 3 Electric Lifts Purchased In the USA are a Crown.....

Crown only stepped up to the plate when a number of huge users started buying Yale, Linde, anything but Crown. The Original 5000 Series with Access 1-2-3- was a sales and service Disaster on Wheels. It may be fixed now, after 10 years. All I am saying is: Why be a pioneer with a brand new product. Go with a proven, dependable, reliable product. A Turret truck unit is a huge commitment.

Bob_m get a clue, Access 123 has been around for 10 years. Crown backs it up with the best warranty in the business. Its sad that Raymond folk have no new material these days.

I'd have to say that the original poster needs to try the Crown and the Yale in their application. When it comes to class II products, especially VNA, don't even bother talking to anyone but Crown or Raymond. Leave Yale out of the discussion unless you are buying an LP truck.

Again, It sounds like a brainwashed CROWN Tech. Look at his Signature name. New Bremen would be proud of you.

all brands have proprietary controllers including bt, not just the crown tsp6000. let's be logical. the tsp6000 has 8 modules, not 7. and so bob, please get the facts right. i understand the rr 5000 controllers problem they had was a one-off because they used a non crown controller and got into trouble a little bt which crown fixed once and for all. the important thing is that the access system has 3 years warranty and as far as i know, crown backs it up.