Discussion:
Starke Material Handling

Anyone familiar with the brand's quality and reliability.
  • Posted 31 Oct 2014 00:59
  • Discussion started by dish911
  • Massachusetts, United States
Showing items 16 - 30 of 33 results.
Stam sorry for missed words in reply should have proof read it first. I'm doing this from a smart phone with a dumb operator.
The warranty on revisions or needed flashes of software would be covered by our service department and classified as Internal warranty.
Hope that's clear now.
  • Posted 13 Nov 2014 22:59
  • Reply by ChrisD
  • Kentucky, United States
Stam sorry for missed words in reply should have proof read it first. I'm doing this from a smart phone with a dumb operator.
The warranty on revisions or needed flashes of software would be covered by our service department and classified as Internal warranty.
Hope that's clear now.
  • Posted 13 Nov 2014 22:59
  • Reply by ChrisD
  • Kentucky, United States
I'm sorry stam. I never seen your request. I will answer what know or believe to know. Depending on the model they will be simular to some of those lines. But I tend to see this in all the brands. Toyota Raymond and cats all look the same to me in walkie riders and dockstocker and
reach trucks. I think it safe to assume that no manufacturer is their own equipment in house much anymore. And this nothing new. I remember before Daewoo had their own brand they were building for cat.
I will get you the Trans specs. Was there a particular model you are looking for? I thought the Trans looked a lot like what was in the Nissan for so long. I don't know that just looks same. I know we have had good luck with the product.
As fast as warranty on software. Software are downloads. Revisions do change. I worked other manufacturers and they never covered revisions. Now I'm saying that if the unit was in warranty period that the customer paid for it. It was most often covered by the dealer with no reimbursement by factory. This is common. And also how our service department would handle it.
I will check on harness warranty and post back to you. Please allow ample time as my work day is very busy.
[email address removed]
Thanks for level headed posts.
  • Posted 13 Nov 2014 22:54
  • Reply by ChrisD
  • Kentucky, United States
Lots of reps here now so someone should be able to answer me:

I cannot find any specs on transmissions, why is this?
The trucks physically look identical to a tailift, are they?
How long could i expect a starke to last in an indoor controlled environment?
Why does the warranty not cover wiring harnesses or software?

Just curious, thanks.
  • Posted 13 Nov 2014 20:31
  • Reply by stam
  • Ontario, Canada
We have sold the Starke line for a. Couple of years and have several units in our rental fleet. Ours is a mixed fleet of Unicarrier, Toyota, Hyster and Starke. We started slow because we were a little leery of quality having had experience with other lines like Heli and King. We have been very happy with our Starkes. They see just as much abuse as our other lifts and we make fewer service calls on them. Many of our rental customers request them when asking for another machine. They like the power and quick hydraulic response. This year we have expanded our Starke equipment inventory and are glad we did. Parts have been very easy to get and response from Starke has been great. A lot of after market parts are available if you know what to look for. If you look at most of the major brands today, more and more parts are proprietary. Manufacturers have found the largest profit is in parts and are keeping it in their house.
  • Posted 13 Nov 2014 13:56
  • Reply by Dennis_VT
  • Missouri, United States
This reply is meant for the ones polarized by products being made off shore.
It really *** that our manufacturing jobs have shipped over seas. I really don't know anyone who likes it. But we have realize that we shop in world market today. New innovations in technology have brought all the borders closer together. The decisions to move these manufacturing jobs aren't patriotic but big business.
I don't dislike China, Mexico, Taiwan, or Korea for having manufacturing jobs that used to be here. I do dislike the ones who made decisions to ship jobs away for more profits rather than survival.
  • Posted 13 Nov 2014 13:29
  • Reply by ChrisD
  • Kentucky, United States
This reply is intended for dish911 or any other independent dealer that may be considering the Starke line.
The difference is in the commitment behind the product. Starke provides us with first class support and a product we can go out and compete with. We feel good about presenting the equipment to our customers because we know the Starke team will provide us with outstanding support. The equipment performs well and has been very reliable.
If you own or manage a business you quickly come to understand that a vendor who provides poor service or products can really make you look bad. And that dish911 is truly your answer. Starke will provide products you can sell with confidence. They are easy to talk too, do business with, and have a concern for their business and yours.
A lot the big brand manufacturers have been chasing the dollar for so long they've lost some focus on striving for excellence. They are failing to be community partners, caring employers for their staff, and good business partners to their customers. And that is the difference. If are considering the Starke line you may call me directly at 859 444 7473. We can talk about your looking for and you may find the product is indeed right for your business.
Chris
Complete Forklift Repair, LLC
  • Posted 13 Nov 2014 13:11
  • Reply by ChrisD
  • Kentucky, United States
We are in Maine and have sold a bunch. Our most popular seller is the 5000lb capacity LP with solid tires. We have a customer on the coast in very harsh conditions to say the least. They traded a toyota for a STARKE then the following year they traded there second Toyota for a STARKE. That should tell you alot. They have a bullet proof 3.0 gm engine and more lifting power and torque then you will ever need. We currently have one in our shop and you are more than welcome to come look and try it out.
  • Posted 13 Nov 2014 08:39
  • Reply by STRONG
  • Maine, United States
Starke has only been in the USA for 2 years. Do you want to check your story again. I'm not new at this. If you are going to post and want to spread manure, then you will be recognized for what you are. If you are legitimately interested on how Starke differs from the rest, contact me and I'll welcome you with open arms.

This is my last post in this forum.
  • Posted 13 Nov 2014 08:18
  • Reply by StarkeMHG
  • Ontario, Canada
Jim Chesla
VP Business & Product Development
Starke Material Handling Group
I researched prices to purchase several new machines ( capacities between 8000lbs to 15000lbs pneumatic ) and availability of OEM and after market parts of Hyster, Caterpillar and Starke several years ago for a customer of mine and Starke didn't come close.
Except for price, it was right up there with the rest. Mind you the Hyster H100 FT`s that were purchased spent more time in shop for warranty in the first two years then in the yard :(
  • Posted 13 Nov 2014 07:45
  • Reply by BrewCrew
  • Ontario, Canada
We`re here for a good time
Call me! Love to talk to you and anyone else who would love to know. Our dealers across Canada and the USA can also tell you why.

I see that you are in Colorado? If so, Colorado Lift would love to assist.

Jim
  • Posted 13 Nov 2014 02:37
  • Reply by StarkeMHG
  • Ontario, Canada
Jim Chesla
VP Business & Product Development
Starke Material Handling Group
It's not like the Chinese forklift truck manuafacturers have a reputation for quality....yet. So I think it is fair to question what makes you different. The same is true for the battery desulfation guy. Instead of trying to prove our "misconceptions" false there is a tendency to either go on the defensive or worse yet attack the questioner. That does not help develop interest in any product.
  • Posted 13 Nov 2014 02:33
  • Reply by duodeluxe
  • United States
duodeluxe
If you are seriously interested in the line...and not just a lurker; I would welcome your call at anytime. You know who I am. I don't know who you are. Once that is established, I will gladly share more information with you. If you are a serious dealer looking to take on the Starke line, feel free to go straight to our dealers and ask them about how they feel about the line.
  • Posted 11 Nov 2014 00:46
  • Reply by StarkeMHG
  • Ontario, Canada
Jim Chesla
VP Business & Product Development
Starke Material Handling Group
Ok three quick questions for ya then.
1)Tell me about your dealer network and product support
2) How many North American dealers are there, and how many class 4/5 units were delivered to dealers as rentals and / or retail in the last year.
3) What's the difference between STARKE and say Tailift, or Heli?

Just to be open, I an not attacking, only asking fair questions
  • Posted 8 Nov 2014 08:35
  • Reply by lynn_w
  • Colorado, United States
Its not the equipment , its how you use it.
Lynn,

I would welcome you to visit us anytime to see how Starke's factories are hand chosen and how we control quality. Less than 1/2 of what is sold in our line is manufacturered in China. Regardless, there are good manufacturers and bad manufacturers in China that have developed a bad name in North America. Feel free to call me as well. I would live to chat with you! 1-877-435-4352, Ext. 224.

Thanks.

Jim
  • Posted 4 Nov 2014 03:35
  • Reply by StarkeMHG
  • Ontario, Canada

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