Hi Jeff. Sounds more like an awareness and attitude situation here. In Alberta, as a Trainer, there are four factions to my safety course. Skill, Knowledge, Awareness and Attitude. Awareness and Attitude are the most important functions I teach in safety. If these two are lacking then the rest doesn't matter. Teaching awareness and attitude by consequences of actions and real life accident involvement, my students realize they do not drive from the seat of a forklift, but rather from the perspective of the tips of the forks and the rear of the forklift. We have been very successful in this training method and if this is something that might help you, by all means drop me a line.
Cheers
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