I call it job creation in a lot of cases ! They should all have to put on the coveralls for a month... like an apprenticeship and see what they have wrought. What's interesting is how all the manufactures " borrow" the same bad ideas to keep up with the times. I've offered my suggestions,on a number of occasions, with a quick fix for recurring problems only to be asked "what are an "engineer" or something"? I said no... I have a job ! LOL. The most expensive part about owning a lift truck is not the regular maintenance...
it's the down time when you send a whole shift of workers home because the forklift is broken again !