I hope that you are right, but if trucks arnt sold and the customers go away, as many long term BW customers continue to do, less engineers will be required. On the positive side good engineers will not be out of work for long. Simple answer to your statement on the structure will be a resounding NO, arrogance is the same no matter what accent it is spoken in. Reducing staff is not the answer, getting more business is, and if you cant then you need to find out why and get it sorted, and I doubt it is the salesmen fault......