BB Forks, I certainly respect your opinion! I was just pointing out that within my experience over the last (15) years, one cannot fix stupid. It just cannot be done. Think of it like this, a reasonable person would not go to Macys for clothing and expect to pay Walmart pricing.

Just last week, I was with a customer who thought our service rates were just way to expensive, I work with a rather large dealership. I asked the customer compared to who and what? My rate was $115.000 per hour. The customer explained that he was using an independent for $75.00 per hour. So I asked if this independent had on-site liability insurance, workmens compensation insurance etc. The customer said no, he also explained he knew and understood he was taking the risk! I then asked the customer, if he knew that if someone was hurt on his property from the independent s company, that he would be held liable, he understood the risks he was taking. Now please keep in mind that this was no hole in the wall company, this company has over 100 employees. How do you fix that, you dont. In a very nice way, I told the customer good luck, please call me if I can help, and have a nice day.

This past Friday I was with another mid-size company that has around (12) units, only buys used. The customer asked for a quote on a good late model 6k unit, so I quoted a late model unit with 2300 hours out of our rental fleet for $16,500.00 with a 90 day full warranty. The customer then explained to me that my price was too expensive. The customer also explained to me that he found one on the internet local, for $10,500.00 delivered plus sales tax that was 10 years old, new paint, new tires, 8900 hours, and with no warranty at all. The customer then asked me to sell him my unit for the same price with the warranty and we had a deal. As much as I tried to explain the difference between the two, he did not care. I then asked what were the other dealers quoting, he then explained that we were all around the same area on price. I asked the customer if he knew how much an engine was, if he knew how much a transmission was, he told me no, never thought of it. Again, you cannot fix stupid.

As far as the word recondition, here is the term, to make like new or brought back to like new specifications. This is why I never ever use the word reconditioned.

Yes, everyone is always trying to save a buck or two, but some people just want something for nothing. Those people are meant to buy from the bottom feeders of the business and deserve what they get. With or without some standard or code of ethics, this will always be the case. That is what makes a free market great.

Better Business Bureau
CarFax Reports
Ripoff Reports

The list goes on. One can point out all the questions in the world, again there are some who still want something for nothing.


Yet it still happens, STUPID