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How is it decided if a repair is to be done on the road or in the shop at your dealership?

Who makes the decision?

We make the determination based on these factors:
Length of repair- if over 6 hours it is usually a shop job.
Any heavy component that needs removing
Customer and technician input
  • Posted 14 Oct 2013 21:54
  • By duodeluxe
  • joined 11 Feb'05 - 923 messages
  • United States
duodeluxe

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