So the truck is totally dead?
CID doesn't light up / wont allow you to view truck info or errors when I button is pressed?
You got a BT can service key?
Have you tried disconnecting the battery for at least 1 minute & then reconnecting?
Have you tried starting the truck in emergency mode?
Is the CID actually still plugged in? Lift the arm rest cover, the storage pocket & then check both the connector plugs hidden under there for the CID.
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