So the truck is totally dead?

CID doesn't light up / wont allow you to view truck info or errors when I button is pressed?

You got a BT can service key?

Have you tried disconnecting the battery for at least 1 minute & then reconnecting?

Have you tried starting the truck in emergency mode?

Is the CID actually still plugged in? Lift the arm rest cover, the storage pocket & then check both the connector plugs hidden under there for the CID.