This whole BW mess is not just theirs but replicated all over the Forklift Industry.

I wrote many years ago that if you want to investigate how not to do business you should look at the Forklift Industry

It has being going down hill since the 1980's

Part of the problem is that work is no longer fun for lots of people

If you are unhappy going to work the efficiency is impossible no matter what systems are in place.

BW never understood that

Most people if they are happy will go that extra mile anyway HR responsibility is to make it a pleasure and a challenge to work for company

Avis the car rental company used to understand that, don't know their current attitude, but it kept them no2 for a long time against the odds

My advice to all of you that are unhappy is get out, do something that makes you happy, life is just to short to waste it with people like BW and their ilk.