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I agree Chublil, I kind of think we might even distill it down to what an expert service tech can do that will truly add value to his customers AND sales people, is to know which customer and which bells and whistles go together.
Bells work good on cattle, whistles work good on dogs.
  • Posted 24 Apr 2012 08:36
  • By edward_t
  • joined 5 Mar'08 - 2,334 messages
  • South Carolina, United States
"it's not rocket surgery"

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Fact of the week
The word "robotics" was coined by Russian-born American science-fiction writer Isaac Asimov who first used the word in 1942 in his short story 'Runabout'. He characterised robots as helpful servants and as "a better, cleaner race."
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Fact of the week
The word "robotics" was coined by Russian-born American science-fiction writer Isaac Asimov who first used the word in 1942 in his short story 'Runabout'. He characterised robots as helpful servants and as "a better, cleaner race."