Is it the difference between a company making OK money or making ALOT of money.
Good Attitude- Promotes confidence in the product you are representing, confidence in your work, confidence in your company and builds positive customer relation even if you know very little about your product.
Poor Attitude- Shows no confidence in the product you are representing, reflects work ethic, reflects your companies profile and how customers percieve you.
This is from a road techs point of view and want to see what others say. Sure we have our bad days but overall attitude goes along ways.
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