Obviously lifter01 is reading with only a 'bit of intrest' as SMB1 posted his position on 4th June. The Bendi is made using tried and tested components used extensively in the industry. It is the design geometry of the machine which is clever, not the complexity of components. As an field service engineer, your concerns and priorites are possibly different from a logistics director or warehouse manager. If you have problems keeping a Bendi going it would suggest a training or competance issue. Perhaps training from Translift would help you keep both your and their customers happy.