Edward,
Thanks for the information sent.
I have some questions on the settings of 14 and 15.
Let's say the customer charges the battery overnight and after a full charge the battery reads 37.10 volts before operating the machine. Then after 15 minutes of operating the machine it reads 36.10 or 35.4 volts. I'm just throwing some random numbers....How do I know what number #15 should be set to? I read somewhere in the past that #14 requires some math to determine the true state of the battery in order to be set. How is that determined? Can you lead me in the right direction?
The customer states that it shows around 95% after a full charge and after about three hours of use, it reads about 60%.
A little history:
I replaced the card with an used one before because it would not read voltage at times and when it it did it would read no more than 50%. The voltage on the Bdi was jumping all over the place. Somtimes it would go into lift lock-out and sometimes it would show all zeros and the unit would not move. At this time, it seems like changing the card solved that issue.
Thanks,
Eli