If a customer was invoiced for a power steering cylinder seal replacement it could have been by debris on the floor, improper housekeeping, etc... no dealer is going to absorb cost due to customer issues. Also, any bill backs to customers regarding maintenance are done by the local dealer, not TOYOTA.

If you are concerned ask your local Toyota rep to bring in the Toyota Financial Services area rep to talk with you about the lease. There are no hidden loopholes or agendas and it's entirely possible that the local dealer is guaranteeing the residual. Meaning that they will buy the trucks from TFS when the lease is over and they are essentially buying down the payment. This makes them much more difficult to be profitable when selling as used, but can definitely assist in getting a new truck deal.

As others have said, TMHU is running some great incentives and limiting the dealer to a set GP%. Toyota is putting a lot of pressure on dealers to perform and get market share (as are all Manufacturers) and I'm seeing pricing comparable to what we sold 4-5 years ago.

Good luck! Toyota is #1 for a reason and they have built a very comprehensive and reputable dealer network.