I agree with almost everything SMB1 says on articulated forklifts. I have looked at this concept for years and really consider it to be the future.

The worries put forward by the US clients appear to be from misunderstanding and/or poor support in the past.

To answer the original query I would advise All articulated trucks be seriously looked at especially as the application is UK based where support is Good.

If they are as good as is claimed a reasonable question may be "why do not more manufacturers make them.?"

The probable answers to this are.

The existing manufacturers seem to have, or claim to have all the patents tied up.

The machines look big and clumsy. and people find it hard to believe that they operate in such tight spaces.

People believe they are difficult to operate, and maybe require specialist servicing.

If some world leading manufacturer could overcome these issues, come up with a more stylish design then maybe the world would look at them differently.