Good day,

I have a Crown RR5725-45 that operates normally for all functions, save for the retract which bottoms out against the mast very suddenly and violently.
Don't get me wrong, the retract controls can be "Feathered" to mitigate this, but operators rarely do this...
I have several other models of Crown forklifts here, both newer and older, and this is the only machine which has this issue.
Is there a solution that can be done through software, or am I looking at a hydraulic valve issue?

Thanks in advance!