I have a ton of experience in computer learning, but when it comes to teaching a hands on skill like forklift operation, or welding, if falls way short and can not make up the difference with pretty or cute graphic eye candy.
My opinion is about "e-learning programs for basic forklift operator safety training" is that they only meet a minor corner of the requirement. and are no way to be considered as an acceptable method for certification, only to barely cover the basics of the "classroom" portion, and even then the company (employer) NEEDS to audit (and document) the class to be sure it is covering all the subjects required for their particular work environment, and that the exact environment in which the person will be working must be also included in the training.