I agree that you do not differentiate. I had a rebuilt sideloader delivered to an aluminium plant, and 2 days later the operator of another lift swiped the furnace, coating the floor and sideloader. Not normal wear, everything melted. I had a different customer that had furnaces for brakes. We did make a difference there due to molten metal on the floor (normal for them, not our application). Normally we would have tagged it all avoidable, at that site we did not, but charged extra under the CFPM to cover damage.