My company is currently under going the process of installing computers and printer in the vans to do all the paperwork at the customers location. While I am not complaining of any of this as I will be able to do alot of things I have had to wait for others on the other end of the radio to do, I do for see this system in the future eliminating jobs in the office. The trial run of this system the customers seems to really like as they are getting an itemized bill right there in front of them when the tech. is going to get signatures. I know a few other companies are doing the same thing as this seems to be the future of road service but does anyone here have any experience using this type of system and whats thier actuall real world experience of this?