Discussion:
It doesn't move and I don't know where to go from here.

My Toyota Pallet jack 8HBW23, was looked at by tech support that said the batteries were bad and that was an issue. Even though it has sat for over a month with the same problem. But OK, I replaced the batteries with brand new batteries the following day. It still doesn't work.

The amber light on the controller flashes every couple seconds like it suppose to. Turning it on, the screen display shows what it should and then it beeps once like it's suppose to. At this point I should be able to hit 1 and then the green button to unlock and it should beep and turn the green LED on, but that step doesn't work. No beep or anything else.

I can see the LED work on the tiller as I go up/down correctly. I don't know where to go from here. It doesn't move, it doesn't honk the horn. It doesn't seem to unlock. I'm at a loss as to what to check now.
  • Posted 14 Oct 2025 07:34
  • By JBDragon
  • joined 23 Aug'18 - 15 messages
  • California, United States
Showing items 1 - 1 of 1 results.
Do any of the lights light up the key pad? 1 or green could be damaged on it, if keypad has to be replaced be careful unplugging the key pad as there is a release tab on the handle card and if broken have to replace that card as well. The ribbon of the keypad has to go into the rectangular opening or the ribbon will be damaged and have to buy a second keypad. A light on the keypad should light up pressing each button. If 1 is broken you can have a technician come out and program up to 10 operators and program them 2-10 and you can start up the truck with any of them as well as a choice if it is the keypad.
Thank you
  • Posted 17 Oct 2025 04:46
  • By Jelena_Karagic
  • joined 7 Feb'25 - 3 messages
  • Illinois, United States

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