The real issue is ITEGRITY, something that has become a lost art with people these days---Be where you are suppose to be ---Do what you say you are going do---Do the job RIGHT the first time , If you have to be "Watched" by your employer to make sure that you are doing it right, then you need to move on and let someone who will have your Van----
Would I have a problem with GPS?--Not a bit--Have no problem with it. I would not do anything any different than I do now, The only problem I see that there would be is the person doing the monitoring.
Fuel cost down 18%?What went on there.Like I said check your paperwork.The point of customer billing I overlooked.
We have points of service so you should be in you area, close to customer.Insurance I dont have knoledge of but I can see cost reduction in that.I Think I used this post for a vent for diffrent issues than GPS.But like I said it can be bypassed so how do you know tech was there or here.If they are smart enough to be a tech they are smart enough to bypass a system as simple as gps.This to will show in time.Id kind of like to know service tech or service lead/supervisior who make the post.Im a road tech.And like I said before my company wont hold you to the wall for 75 in a 70 or a long lunch ect.GPS never has botherd me I did change what I do in a day when it was installed,Checking on customers not as often.I just think there must be a better way to weed out or keep honest the people who work at a given job.
you are so right easym. gps benefit to us was shown when 1 guy had his van stolen. police recovered within a hour or so ,but no tools inside. so they just retraced all the stop off points with the tracker. then went round to the thief,s friends house and got the lot back. a bit of reassurance. if your honest about your days work you have nothing to hide
The only technicians that I know that have a problem with GPS units are the one's that aren't doing what they are supposed to be doing.
GPS has saved us a ton $$$$$$.
1. Fuel costs dropped 18% magically. We made absolutely no change in policy etc. and yet when GPS went in, lower fuel cost...hmmmm.
2. Insurance. Premiums dropped 15% with proof of GPS installation. You may as well go ahead with GPS on company vehicles, because eventally the insurance companies are going to require it for coverage,
3. Dispatch Time. Service Dept can instantly view all service vehicles and decide which unit is closer. Time from breakdown call to arrival at customer location on average dropped by 1 hour.
4. Billing Issues. Ex. Customers calls and says "you billed me for 3 hours but your tech was only here 1 hour" now you can go back and proove by GPS printout how long your tech was there.
5. Safety. Excessive Speed email alerts can be set at whatever level you desire. We direct these excessive speed alerts directly to the technicians not to the management. This way they don't feel as though Big Brother is watching and they know that we really do care about their safety.
Overall, GPS has been very good for us. If you have good employees, they could care less about GPS on their vehicles. Don't use it as a tool to micro manage...a poor employee will manifest himself or herself in time anyway.
We have gps.Its ok you dont realy see any savings if you have good techs.When Im on the road I cover my time.If im on a job and it isnt done at 12 I dont stop for lunch.I used to spend more time stoping in on customers in the area just as a checkup.Slow day on the way back stop in say hi is all doing well then move on with GPS I dont do that anymore.Lost sales over that.If your there and they think that a travel fee wont be charged they might say I got a oil leak, a miss ect.Also let them know you were on the job looking out for them not hanging around shooting the fat just a checkup.Also Gps in any form can be bypassed.Check the net truckers do it all the time.You will save some if you have techs that cut the clock,take longer on simple jobs spank service ect.Paperwork always tells on them.A service was just done now the carriage is falling out How do you miss that on a service?If your seeing that it needs to be took care of because it will also ruin a good tech if he sees everyone else is not doing crap and I have to go back and fix what they dont want to.You always burn the go to man out dont we?Go fix this go see why that.Then they get to a customer that they normaly dont do only to find a tech was there and serviced truck a week ago.Fan belts broke,Carrage bushings shot,No lube on kingpins.Gps wont fix that they just spend more time goofing off at customers location.Regular inspection of all service techs work and customer feed back is the only way to save money and fuel cost.If you do your homework it pays off.Will it **** a good tech off to have his work checked.I dont think so.I welcome new eyes on my trucks because im only a man.I miss stuff to.We can all learn, its just when you have people who are only ther for 8hrs then home you will find waste.Now that wont count on anyone here because you took the time to learn more off the clock didnt you?Soap box can now be taken I feel so much better.Wait I have to go to work today I feel worse