Jungheinrich EJE 120:
Error 4372

Hi we have this eje 2017 model that had a very intermittent fault.

When it faults it cuts out hydraulics only. I've gone through the error list and it's always the same code that come up refering to the tiller head sensor analogue implausible.

However when truck is working the hydraulic works irrespective of tiller position anyway.

Can anyone shed any light please as to what could be the fault. Battery is fine and holds up well under load.

Thanks in advance.
  • Posted 16 Mar 2022 05:04
  • Discussion started by elektrodrive
  • West Midlands, United Kingdom
enquiries@elektrodrive.co.uk

http://www.facebook.com/pages/Elektrodrive/135894223166624
Showing items 1 - 9 of 9 results.
Hi Elektrodrive.
Check tillerhead for SW updates. Jungheinrich is aware of this error, and has an update for the firmware in tillerhead. The error occurs when there is no neutralzone in either drive or lift/lower. The update expands the "window" in neutral to be wider.
Best regards, Max
  • Posted 21 Mar 2022 07:41
  • Reply by Fittermax
  • Denmark
Thank's for helping. Contact d-b-a@mail.com
P i s s Work, gone fishing
Ok thanks
  • Posted 17 Mar 2022 22:12
  • Reply by elektrodrive
  • West Midlands, United Kingdom
enquiries@elektrodrive.co.uk

http://www.facebook.com/pages/Elektrodrive/135894223166624
this is a very common problem with these steering maps. There is currently no zero travel switch position. If there is no obvious backlash on the hairpin, then do as I wrote. At the moment, I have not yet won so that it would be possible to calibrate them, this is still in the process of work.
  • Posted 16 Mar 2022 07:23
  • Reply by pavel_y
  • Donetsk region, Ukraine
Specialized repair of electrical equipment warehouse. Repair of controllers and components
It's an open environment. No real humidity. Do you think it could be the card inside the tiller unit as suggested by other engineer? I know the tiller.sensor.doesnt affect the hydraulic, but could that card be the issue?
  • Posted 16 Mar 2022 07:18
  • Reply by elektrodrive
  • West Midlands, United Kingdom
enquiries@elektrodrive.co.uk

http://www.facebook.com/pages/Elektrodrive/135894223166624
Ok thanks for the information.
  • Posted 16 Mar 2022 07:16
  • Reply by elektrodrive
  • West Midlands, United Kingdom
enquiries@elektrodrive.co.uk

http://www.facebook.com/pages/Elektrodrive/135894223166624
if the equipment works in conditions of high humidity, then remove the upper steering wheel card and put it in a warm place for 2-3 days
  • Posted 16 Mar 2022 07:16
  • Reply by pavel_y
  • Donetsk region, Ukraine
Specialized repair of electrical equipment warehouse. Repair of controllers and components
yes , mismatch in the two signals from butterfly sensor. Only way replace the printcard in steering head
  • Posted 16 Mar 2022 07:09
  • Reply by tr_doctor
  • Netherlands
Regards
Yes the tiller is working fine. So you reckon the card in the tiller arm at the top?
  • Posted 16 Mar 2022 06:06
  • Reply by elektrodrive
  • West Midlands, United Kingdom
enquiries@elektrodrive.co.uk

http://www.facebook.com/pages/Elektrodrive/135894223166624
look in diagnostic software the picture of the tiller , you can see the butterfly move correctly. It is canbus to controller , replace for new card and try again to
  • Posted 16 Mar 2022 05:20
  • Reply by tr_doctor
  • Netherlands
Regards

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