From what I have gathered, Barlo is churning and burning on employees throughout the south and east, this is never a good scenario for a customer or tech. Madman, I am wondering if maybe your in a position of authority to some degree to be one of the few guys posting to the benifits of your employer. If your still wrenching after 14 years and not some kind of supervisor, I would be really surprised, or bummed that you have not risen in the ranks. Is Hyster a good product, sure. But they have plenty of competitors willing to prove you wrong.

There is a small crack in opinion that has just allowed a poster to admit that the ole Hyster iron might be good.You bet it's good.The dealer is even better.I have worked for one for 14 years.I have never been treated better nor have I ever worked where I see people treated better.It's that simple.Our customers are treated as well as our employees.The day I signed on here was one of the best ( and smartest) days of my life.I would do it again in an instant.And if you should ever get the chance to sign on with a Barloworld branch,take it as fast as you can. During the past years their have been challenging economic conditions as well as other situations that cause difficulty in the business world.I can say that the upper management at Barloworld has handled themselves in the most reasonable manner.The quality of reasonableness is often sorely lacking in an employer.This attitude has been passed down through the ranks.When you are treated reasonably through good times and bad,mistakes and triumphs , you can go home and sleep at night.I rest well.That in of itself is worth a fortune.Our customers rest well too.They know we must put their interest first to keep our ship afloat.We help them stay in business as a partner.They depend on us because we are dependable.There is iron in our trucks.Platinum in our dealership.

Before Madman(or woman) starts touting the yellow iron vs the grey and red. He should refer to the get ready Barloworld techs postings. (most have since been deleted however). The iron might be good but you always have to look at the quality of the dealership.

But joed, my wife said I am a pro at starting trouble!!! If your good at something you should endeavor to excel!!!

Heh heh heh...chublil, please put down that paddle and quit stirring up s**t....you're gonna send Madman into apoplexy!

Thanks johnr, calls'em like I see's em. Madmen in response to the red and the grey, what happened to the orange? Dont look now, but I think your bias is showing. The orange makes in my opinion the best three wheel sit down out there. Also, 4Y vs C5? I think we all can agree the 4y has got to be the best small block import ever made. The H20 comes in at a close second. Once again, just my opinion.

Chubhill, as they say you are "Spot On"

And whats the reason once high and mighty dealers tumble? Everbody say it with me, SERVICE!!!!!

The initial question is what experience people had with the Crown & Raymond dealer - not anything about the product which is about all you talked about in your past threads. Both have worked hard to gain market acceptance in Atlanta area as the Toyota dealer has. But it seems those that used be significant players here tumbled down from the once held lofty position.

The better dealer in Atlanta is exactly what I have been pointing out. The Hyster dealer would be the obvious choice.I call that constructive help and support to other people.At the outset I pointed out that they are being overlooked and should not be.
Do you feel that if the question were to be asked "should I put distilled water or tap water in my gas tank which should it be?"that I would be overzealously pushing my personal agenda to point out that gasoline would be a better alternative.
I also note that if you cannot recommend your product and feel that that is helpful and constructive you are working for the wrong company.
Hyster was uninvited at the beginning.Now the attempt to uninvite by alluding that someone might have their feelings hurt. Good grief. This is business man ! If I have what you need I should do whatever , within the law, I can to get that message to you the customer.

I believe that the original question was which was the better dealer of two in the Atplanta area NOT what truck do I purchase etc. Sadly this post seems to have gotten totally off track.
Everyone has their own brand and loyalty.. I suspect that people reading this forum would be put off by some of the more zelous posts by people pushing their own agenda vs offering support and constructive help to other people.

Mr. Bobm do you know what a terrible sexist statement you just made in your post ? You somehow feel babbling equates femininity ? Excuse me , but your lack of professionalism is showing in a public forum.
It seems to concern you so...
I am 6 feet 3 inches tall 245 pounds.I am father to two sons and a daughter.I am also a grandfather.I have been happily married to my wife for 25 years.I raised my family by the sweat of my brow in this industry.
I was expecting to hear defense of product and depate on the strengths and weaknesses in the offerings of the various manufacturers and quality of such. In partucular the red and Gray.There still is not much of that being offered.
I am getting board.

All I know about lift-trucks I learned from a lift truck salesman while eating at Harbor Sixty Steakhouse

I always base all my decisions on the most entertaining anecdotes I hear from biased individuals. And all I ever eat is steak because I just can't resist that sizzle. Wanna ride bikes?

bob m
U B Rite On Bro'!!
Just want to see if he had facts to back up the claims.

Wow. Never in 28 years in MHE have I heard such a Babbler as "Madman". Change your name to "MadWoman" Please Enough of your Babble. Please everyone, Stop encouraging "MadWoman"

Thanks for that babble.
I am not nor have I ever been in sales.I do not need the charts ,graphs , or babblespeak to support the facts.I have always worked with the end user of the Hyster product.My hands on the machines.My body in the building the truck was actually being used in.
Don't get me wrong I know full well how to use the charts and graphs of the coorperate world.I could ,for example, present a very convincing arguement that you are taller or shorter than you actually are using charts and graphs.
I still hear Billions and Billions of our burgers sold.Buy our same old burgers.Everyone else does.
More on your babble........
Your "quantitive data" comment moves into the world of the " Scientific Method" by which things are (supposedly)proved to be a scientific fact.The scientific method is a flawed device that only proves the existance of scientific theory with no absolute truth.Only truely useful in pointing out general direction such as saying " oh , that away".Scientific proven fact is overturned on a minute to minute basis.
My babble.

Madman - be quantitative to validate you claims. Words without supporting quantitative data is like trying to hold jello in your hands when it is 90 degrees F outside.
What was the maintenance cost/hour over a 5 year year period of this Hyster unit(s) you speak of, operating in a normal & clean single shift operation, 1080 hours/year usage ten year ago? Then do the same for 5 years ago. Assume a new units for each of these time periods. Not interested in info on a unit less than 5 years old - initial warranty coverage seems to distort the information as well as units covered under extended warranty programs. Then do the same for two shift operations or 2200/year same or similar operations.

What you stated is similar to the descriptive adjective, heavy duty,commonly used in brochures - that is the xyx lift truck is equipped with a HEAVY DUTY bearing, axle, reach assembly, carriage, drive axle, air cleaner. In 41 years, I never read anyone that said there truck had a light duty. Yale came close to doing it when they described their small wheel base 4K lift truck (ICE cushion pneumatic & elctric sitdowns & one some reach models too) - they said it was designed for intermediate operations - but sales folks sold them into the wrong operations - then the hoops came off the barrel.

I once had a customer in the mid 70's that had "fleet management" responsibilites of 3500 forklifts operating in wood products (plywood & lumber) manufacturing & distribution facilities in all 50 states. On my first call he stated his phiosophy on sales people & it was "If a sales person states his claim verbally - I believe nothing he said. If he puts it in writing, I believe only 50% of what is stated & it is always hard to figure out what 50% he should believe." His name J.D. Mills. Never forgot that comment & what it meant.

What I am reading is...
I make hamburgers every day.I sell billions and billions of hamburgers.You will like my hamburgers.They never change.My people are out on overtime pushin those hamburgers.Don't look at those steaks over there.
The up to date GE technology is the best there is.Package that with the materials handling experiance of Hyster and you get the best.The maintenance cost of the Hyster continues to go down because of refinements that have that as one of the primary goals.

chublil, hint on the overmast hoses/cables. I keep a 8" 2X4 (to block the reach out with), a 4' 2X4 (to block the 2nd stage with), and a 8' 2X4 (to block the carriage with). You put all these in place, do as the service manual says....but backwards. I can do most of the work from right in the operators compartment. I've got cables down to less than 2 hours and hoses to less than 3 and I ain't rushin'.