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Seminar / workshop

MHEDA Training - Parts & Service Management

United States, Chicago - 14th and 15th Nov 2003
Who is teaching - Jim Ripkey, MHEDA Member
Who should attend - Parts Managers
Service Managers, Branch Managers, Operations Managers
Anyone interested in more effective Parts & Service Department Management
Date(s)
14th and 15th Nov 2003
Venue
Holiday Inn O’Hare International (Chicago, IL)
Ticketing
$595 Member Early Bird Registration (before September 14) $625 Member Registration $795 Non-Member Registration
Program
Attendees will learn and discuss real world Indicators of Effectiveness for their Parts & Service Departments. Issued discussed will include fleet management; utilizing technology; inventory reports management; vendor management and staff training.

- Managing Service

- Managing Parts

- Fleet Management

- Technology

- Special Topics

- Financial statement analysis

- Highly effective Planned Maintenance programs

- Parts & Service Roundtable Discussions
Movers & Shakers
Andries Retief Andries Retief
Andries Retief
Chief development officer, DHL
Michael Simms
Director, ICHCA Australia
Dominiek Valcke
CEO, TVH
Chad Davis
Sales and operations director, Logitrans A/S

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